Akkadian console Pricing Score & Analysis
Call Tracking Software
Pricing score
Akkadian Console is a call management solution integrated with Cisco CUCM receptionist console software, designed to handle high incoming call volumes efficiently across various deployment types.
Main features:
- Call center management
- Call recording and transfer
- Call routing and tracking metrics
- IVR and VoIP connection
- Computer telephony integration
- API for integrations
Akkadian console up to 50% off
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Product Overview
Akkadian Console is a call management solution that integrates with Cisco’s receptionist phone console and Cisco Unified Communications Manager. It provides a user-friendly interface for receptionists and operators to handle high call volumes, including call routing, transfer, recording, and IVR over VoIP.
Teams or departments that might be interested include:
- Corporate reception and front-desk teams
- IT and unified communications teams managing Cisco telephony
- Call centers and help desks
- Customer service and support departments
- Any organization with centralized switchboard or operator services
Akkadian console up to 50% off
Unlock special pricing on Akkadian console with Spendbase
INSIGHTS
Plan highlights
Our internal data shows that entry-level Akkadian Console deployments for small reception teams start near this price, supporting 1–2 operators, basic call handling, busy lamp field visibility, and simple directory search for offices with modest call volumes.
Our internal data shows mid-tier Akkadian Console pricing aligns with similar Cisco-focused operator consoles, including multi-operator queues, advanced presence, drag-and-drop transfers, call parking, and integrated directories for customer support or corporate switchboard teams of 3–10 users.
Our internal data shows larger deployments resemble bundled pricing from enterprise operator console competitors, covering 5–10 operator positions, multi-site directory federation, high-availability options, role-based administration, and remote-operator support for distributed service desks.
Our internal data shows global rollouts are priced similarly to top-tier call and lighting console ecosystems, with unlimited or high-volume operator seats, HA clusters, SSO, audit logging, advanced reporting, and tailored SLAs for large contact centers and complex UC environments.
INSIGHTS
How much does Akkadian console typically cost?
These are the publicly listed prices — our deals are even better
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For small teams piloting Akkadian console capabilities |
For growing organizations standardizing on Akkadian console |
For larger enterprises needing advanced features and support |
Custom solutions for large, complex or regulated environments |
|
|---|---|---|---|---|
|
Monthly cost
Per user |
$8
|
$15
|
$22
|
Custom pricing
|
|
Monthly cost
Total (50 users) |
$400
|
$750
|
$1,100
|
Custom pricing
|
|
Annual cost
Per user |
$96
|
$180
|
$264
|
Custom pricing
|
|
Annual cost
Total (50 users) |
$4,800
|
$9,000
|
$13,200
|
Custom pricing
|
|
Spendbase price
|
$2,400
50% off |
$4,500
50% off |
$6,600
50% off |
Custom pricing
|
Calculated based on data for a company of 50 people - for individual calculations
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SaaS SAVINGS AND WINS
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They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
Features & Benefits with Discount Lens
See what you get — for less
Detailed feature comparison table with tier benefits Text here for the second row
Cisco-native receptionist console integration
Akkadian Console plugs directly into Cisco Unified Communications Manager and existing receptionist console workflows. For IT, that means no parallel tools to manage. For front-desk staff, it delivers a familiar, optimized interface tailored to high-volume call handling without retraining or re-architecting the telephony stack.
Discount impact
Reduces deployment friction, preserves current Cisco investments, and shortens rollout timelines. Reception and operator teams become productive faster, while IT avoids maintaining disconnected point solutions or custom integrations.
Flexible deployment options for any environment
The platform supports unmanaged client, centrally managed, and web-based deployment models. This flexibility lets you align the console with existing endpoint standards, security policies, and DaaS/VDI strategies while still delivering a consistent call-handling experience for operators and receptionists across locations.
Discount impact
Helps IT standardize on one solution across diverse setups, minimizing exceptions and support overhead. Organizations can scale to new offices or teams quickly without rethinking deployment or purchasing separate tools.
Enterprise-grade call center management toolkit
Beyond a basic attendant console, Akkadian Console offers call center management capabilities—monitoring queues, supervising agents, and overseeing call distribution. This lets operations leaders manage both front-desk and small call-center scenarios from a unified tool instead of stitching together multiple point systems.
Discount impact
Improves visibility into call performance and staffing needs while consolidating tooling. Leaders gain better control of service levels and are able to adjust in real time to protect customer and employee experience.
Advanced call routing, recording, and transfer
The solution supports sophisticated call routing rules, call recording for quality and compliance, and fast call transfer and tracking. Operators can quickly identify callers, route to the right stakeholder, and retain an auditable record of interactions, improving both service quality and accountability.
Discount impact
Reduces misrouted calls and customer handoffs, which directly improves satisfaction and handle times. Recording and tracking support compliance, training, and dispute resolution, lowering business risk and operational rework.
Computer-telephony and VoIP integration at scale
With computer telephony integration, IVR support, and VoIP connectivity, Akkadian Console centralizes telephony controls in a single interface. Operators can manage calls, trigger workflows, and leverage screen-based information, rather than juggling multiple hard phones, softphones, and apps to handle routine call tasks.
Discount impact
Streamlines operator workflows and minimizes manual steps, leading to faster call handling and fewer errors. This directly supports higher throughput, better first-contact resolution, and more predictable staffing requirements.