Akkadian console Pricing Score & Analysis

Call Tracking Software

Pricing score

5/10

Akkadian Console is a call management solution integrated with Cisco CUCM receptionist console software, designed to handle high incoming call volumes efficiently across various deployment types.

Main features:
- Call center management
- Call recording and transfer
- Call routing and tracking metrics
- IVR and VoIP connection
- Computer telephony integration
- API for integrations

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Akkadian console up to 50% off

Unlock special pricing on Akkadian console with Spendbase

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Akkadian console up to 50% off

Unlock special pricing on Akkadian console with Spendbase

INSIGHTS

Plan highlights

Operator Essentials Operator Essentials
$1,800/year per console license

Our internal data shows that entry-level Akkadian Console deployments for small reception teams start near this price, supporting 1–2 operators, basic call handling, busy lamp field visibility, and simple directory search for offices with modest call volumes.

Professional Call Center Professional Call Center
$3,000/year per console license

Our internal data shows mid-tier Akkadian Console pricing aligns with similar Cisco-focused operator consoles, including multi-operator queues, advanced presence, drag-and-drop transfers, call parking, and integrated directories for customer support or corporate switchboard teams of 3–10 users.

Business Multi-Site Business Multi-Site
$5,500/year per console bundle

Our internal data shows larger deployments resemble bundled pricing from enterprise operator console competitors, covering 5–10 operator positions, multi-site directory federation, high-availability options, role-based administration, and remote-operator support for distributed service desks.

Enterprise UC Operations Enterprise UC Operations
Custom pricing (typically $25,000–$60,000/year organization-wide)

Our internal data shows global rollouts are priced similarly to top-tier call and lighting console ecosystems, with unlimited or high-volume operator seats, HA clusters, SSO, audit logging, advanced reporting, and tailored SLAs for large contact centers and complex UC environments.

Dots Under Section Vendor

INSIGHTS

How much does Akkadian console typically cost?

These are the publicly listed prices — our deals are even better

lines Vendor
Starter Starter

For small teams piloting Akkadian console capabilities

Professional Professional

For growing organizations standardizing on Akkadian console

Business+ Business+

For larger enterprises needing advanced features and support

Enterprise Enterprise

Custom solutions for large, complex or regulated environments

Monthly cost
Per user
$8
$15
$22
Custom pricing
Monthly cost
Total (50 users)
$400
$750
$1,100
Custom pricing
Annual cost
Per user
$96
$180
$264
Custom pricing
Annual cost
Total (50 users)
$4,800
$9,000
$13,200
Custom pricing
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Spendbase price
$2,400

50% off

$4,500

50% off

$6,600

50% off

Custom pricing

Calculated based on data for a company of 50 people - for individual calculations

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SaaS SAVINGS AND WINS

Our customers save up to 39% on software - you can too

We saved over $500k and got SaaS visibility

Timothée

Global IT Manager

Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%

Stephanos

Chief of Stuff, BRIDGE IN

I had no idea you can get huge discounts for most SaaS subscriptions

Nejc

CEO and Co-founder, Sellestial

They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders

Ben

Operations Director, WithU

With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.

Soo Beng

VP of Operations at Seven Peaks

We saved over $500k and got SaaS visibility

Timothée

Global IT Manager

Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%

Stephanos

Chief of Stuff, BRIDGE IN

I had no idea you can get huge discounts for most SaaS subscriptions

Nejc

CEO and Co-founder, Sellestial

They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders

Ben

Operations Director, WithU

With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.

Soo Beng

VP of Operations at Seven Peaks

Features & Benefits with Discount Lens

See what you get — for less

Detailed feature comparison table with tier benefits Text here for the second row

1

Cisco-native receptionist console integration

Akkadian Console plugs directly into Cisco Unified Communications Manager and existing receptionist console workflows. For IT, that means no parallel tools to manage. For front-desk staff, it delivers a familiar, optimized interface tailored to high-volume call handling without retraining or re-architecting the telephony stack.

Akkadian console

Discount impact

Reduces deployment friction, preserves current Cisco investments, and shortens rollout timelines. Reception and operator teams become productive faster, while IT avoids maintaining disconnected point solutions or custom integrations.

2

Flexible deployment options for any environment

The platform supports unmanaged client, centrally managed, and web-based deployment models. This flexibility lets you align the console with existing endpoint standards, security policies, and DaaS/VDI strategies while still delivering a consistent call-handling experience for operators and receptionists across locations.

Akkadian console

Discount impact

Helps IT standardize on one solution across diverse setups, minimizing exceptions and support overhead. Organizations can scale to new offices or teams quickly without rethinking deployment or purchasing separate tools.

3

Enterprise-grade call center management toolkit

Beyond a basic attendant console, Akkadian Console offers call center management capabilities—monitoring queues, supervising agents, and overseeing call distribution. This lets operations leaders manage both front-desk and small call-center scenarios from a unified tool instead of stitching together multiple point systems.

Akkadian console

Discount impact

Improves visibility into call performance and staffing needs while consolidating tooling. Leaders gain better control of service levels and are able to adjust in real time to protect customer and employee experience.

4

Advanced call routing, recording, and transfer

The solution supports sophisticated call routing rules, call recording for quality and compliance, and fast call transfer and tracking. Operators can quickly identify callers, route to the right stakeholder, and retain an auditable record of interactions, improving both service quality and accountability.

Akkadian console

Discount impact

Reduces misrouted calls and customer handoffs, which directly improves satisfaction and handle times. Recording and tracking support compliance, training, and dispute resolution, lowering business risk and operational rework.

5

Computer-telephony and VoIP integration at scale

With computer telephony integration, IVR support, and VoIP connectivity, Akkadian Console centralizes telephony controls in a single interface. Operators can manage calls, trigger workflows, and leverage screen-based information, rather than juggling multiple hard phones, softphones, and apps to handle routine call tasks.

Akkadian console

Discount impact

Streamlines operator workflows and minimizes manual steps, leading to faster call handling and fewer errors. This directly supports higher throughput, better first-contact resolution, and more predictable staffing requirements.

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