Number of Seats/Users: RentalResult offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows RentalResult that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from RentalResult. RentalResult reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: RentalResult offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from RentalResult. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: RentalResult often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that RentalResult is generally a strong fit for larger construction and equipment-heavy organizations, especially those focused on asset utilization and rental revenue.

Below is a brief breakdown of what our Spendbase clients highlight most often.

Strengths our clients value

• Stability and scale
• Handles thousands of assets, customers, and high transaction volumes reliably

• Seen as robust enough for large GC equipment yards and complex rental operations

• Core functionality

• Strong asset tracking and tool tracking
• Full end-to-end rental workflow, including purchase control and invoice matching
• Integrated customer portal for self-service interactions

• Designed to run a “rental company within a construction company”

• Support and partnership

• Customer service and help desk are consistently praised
• CSMs are described as proactive advocates who help solve problems and optimize usage
• Bug fixes are generally handled, though sometimes with delays

Key friction points

Our internal data also shows several recurring pain areas:

• User experience and usability
• Screens can feel overloaded, especially when many modules are unused
• UI is described as “clunky” and “not very intuitive”
• Too many steps to check in/out equipment
• Portal design often needs user training instead of being self-service friendly

• Data entry is slower than it could be due to non-tabular layouts and repeated item searches

• Customization and development costs

• High configurability is appreciated, but:

  • Customization is often seen as expensive and slow
  • Integration with other systems requires significant development effort
  • Ongoing modifications and updates can be costly

• Mobile and platform limitations

• Mobile apps are perceived as limited in functionality
• Lack of Android app availability is a blocker for some teams
• Some core mobile workflows are missing or incomplete

How this translates into Spendbase-style guidance

For clients considering or already using RentalResult, we typically recommend:

• Focusing spend on core modules that deliver the most value (asset tracking, rental workflows, portals)
• Planning a UX clean-up: simplifying screens, trimming unused fields, and standardizing workflows
• Budgeting realistically for integrations and customizations, as these are frequent cost drivers
• Evaluating mobile needs early, especially if Android devices are standard in the field

Overall, our clients see RentalResult as a powerful, enterprise-grade tool that can significantly boost rental revenue and control, provided there is a clear configuration strategy and budget discipline around customization and integrations.