Number of Seats/Users: ABM Loyalty offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows ABM Loyalty that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from ABM Loyalty. ABM Loyalty reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: ABM Loyalty offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from ABM Loyalty. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: ABM Loyalty often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that ABM Loyalty performs strongest where companies want measurable revenue impact from their loyalty strategy, not just a “nice-to-have” points card.

From what Spendbase clients tell us, the main value pillars look like this:

1) Direct business impact
– One retail chain reports:
– 120,000+ active participants
– ~20% increase in average check
– Higher number of items per basket
– Our internal data shows that these gains are closely tied to:
– Consistent ID of each buyer via phone or card
– Targeted campaigns made possible by better analytics

2) Strong tech and integration stack
Spendbase clients highlight that ABM Loyalty works well as a full ecosystem, not a standalone tool:
– Cloud CRM for managing rewards and program logic
– Participant portal (“personal cabinet”)
– Plastic cards with barcodes + QR codes
– Mobile app and wallet (iOS, Android)
– Integration with:
– POS systems
– Self‑service terminals
– Existing cash software
– High processing speed and flexible campaign setup

This omni-channel data capture is what makes the analytics and promo optimization actually usable day-to-day.

3) Customer experience features
Our internal data shows that “family” or multi-user account setups are a real differentiator:
– Key card + keychain concept lets whole families accumulate on one account
– Clear, simple earn rule (e.g., 1 currency unit = 1 point) makes value easy to understand at checkout

4) Cost and change-management considerations
From a discount optimization perspective:
– Moving from direct discounts to a bonus/points model can initially feel less intuitive for teams used to simple markdowns
– However, Spendbase clients indicate this shift improves margin control and gives more room for targeted incentives instead of blanket discounts

5) Main friction points
Spendbase clients consistently mention:
– Longer timelines for certain product upgrades and feature releases
– Some learning curve in adapting operations from discount-based to bonus-based loyalty

In short, our internal data shows that ABM Loyalty is best suited for organizations ready to invest in a structured, data-driven loyalty program and willing to manage the transition away from traditional discounting to a more profitable bonus model.