Number of Seats/Users: Assignar offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Assignar that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Assignar. Assignar reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Assignar offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Assignar. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Assignar often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that Assignar delivers strong operational value, but with a few consistent risk areas that procurement teams should factor into negotiations and rollout planning.

Overall sentiment trends
– Most Spendbase clients report:
– Major gains in scheduling, compliance, and going paperless
– Noticeable productivity improvements (especially payroll and invoicing)
– A smaller but important group reports:
– Serious disappointment around failed integrations and unmet sales promises
– Frustration with contract terms and lack of refunds

Key strengths our clients highlight
– Operational impact
– Smooth crew and asset scheduling for self-perform and subcontractors
– Real-time timesheets and dockets reduce “paper workload” and time to invoice
– Strong compliance: license/competency expiry tracking, safety forms, SWMS, inductions
– Centralized data: “everything in one place,” fewer calls and emails

• Field experience
• Fieldworker App makes it easy to submit timesheets, forms, and safety data on the go

• Clear allocations visible to staff, fewer calls to planners

• Support and onboarding

• Many clients praise “excellent” or “unbelievable” support and ongoing training
• Custom forms and reports often built quickly with Assignar’s help

Common pain points and risks
– Product gaps and UX frictions
– Fieldworker App:
– Occasional crashes, glitches, and tech issues
– Hard to schedule work from mobile as an admin
– Some workflows feel “clunky” (dockets, tool tracking, “one-off” scheduling)
– Limited customization (branding, certain data fields locked, two-account model confusing)

• Implementation and change management
• Transition from spreadsheets/whiteboards can be tough and time-consuming

• Setting up new employees and fully understanding the platform takes effort

• Integrations, promises, and pricing

• Several clients flag:
  • Integration with accounting/payroll tools not delivered as promised
  • Important limitations (e.g., SMS in some regions) only discovered post-purchase
  • High upfront cost, no free trial, and difficulty obtaining refunds

What this means for Spendbase clients negotiating Assignar
– Push for:
– Contractual clarity on integrations, SMS availability, and key features
– Trial, pilot, or phased rollout with clear success criteria
– Strong support SLAs and escalation paths
– Budget for:
– Extra time for setup, training, and internal process redesign
– Possible configuration workarounds for mobile scheduling and custom branding

Used with clear expectations and tight contracts, Assignar can be a high-ROI platform, but it’s worth negotiating hard on scope, support, and flexibility up front.