Number of Seats/Users: Avanti offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Avanti that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Avanti. Avanti reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Avanti offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Avanti. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Avanti often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Our internal data shows that Spendbase clients generally appreciate Avanti for its ease of use, powerful payroll module, and outstanding customer support. The overall sentiment is positive with several recurring themes emerging from the top 25 upvote entries:

Key strengths noted by Spendbase clients:
• Payroll efficiency: Many clients highlighted the ease and speed of running payroll. The platform cuts down data entry time and simplifies processing.
• User-friendly interface: The system is described as intuitive, making it easier for companies to manage employee information and payroll—even when onboarding new users.
• Robust reporting: Clients enjoy the flexibility of generating various reports. The custom report features, despite occasional challenges, provide valuable insights.
• Customer service excellence: A major takeaway is the responsiveness and professionalism of the support team. Spendbase clients mention that help is always available, with many expressing genuine satisfaction with the prompt and friendly assistance.
• Flexibility and integration: Avanti’s ability to adapt to specific business requirements stands out. Clients especially value the all-in-one approach, which centralizes payroll, time management, and employee management.
• Continuous improvements: It’s evident that the company is proactive in rolling out updates that address customer needs and improve overall performance.

Areas for improvement as per our analysis:
• Reporting complexity: While reporting is a strong point, some clients face challenges when building new reports. The process may sometimes require more technical know-how.
• Integration with benefits: A few noted that benefits integration isn’t as seamless, suggesting room for enhanced connectivity between modules.
• Performance management: Some Spendbase clients felt that performance management features could be more customizable, indicating future enhancement opportunities.
• Transition consistency: When moving from desktop to cloud or integrating new modules, a learning curve exists for some users. There’s a call for improved online guides and manuals to ease the transition.

In summary, our internal review of these insights suggests that Avanti is a solid solution for mid-sized companies, with a strong focus on payroll automation and customer care. While there is room for minor improvements—especially in technical support for report customization—the overall client sentiment remains positive, praising Avanti for saving time and providing a reliable, flexible platform.