Number of Seats/Users: Caught offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Caught that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Caught. Caught reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Caught offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Caught. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Caught often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that Caught is especially popular among teams who want flexible, location-based experiences without needing custom development.

From what our Spendbase clients share, a few strong themes stand out:

• High satisfaction with:
• GPS and QR code triggers for tours, scavenger hunts, and city games
• Real-time participant monitoring (location tracking, submission approval)
• Customization options (fonts, colors, map styles, logos) that make branding easy

• The ability to mix questions, photo tasks, and video challenges in one flow

• Biggest practical benefits:

• Faster setup for guided tours and team-building events
• Less need for external developers or multiple tools
• More engaging experiences for employees, students, or tourists
• Clear visibility into participant progress and stats for organizers

Our internal data also shows a few recurring pain points:

• Learning curve:
• Some Spendbase clients mention the first project takes time to understand triggers and properties

• After the initial setup, complexity drops and reusing templates becomes much easier

• Mobile and UX details:

• A portion of clients would like even more intuitive mobile flows and small UI refinements

• Occasional comments about wanting smoother onboarding guides or more in-app hints

• Feature requests:

• More advanced analytics dashboards
• Extra collaboration options for larger organizing teams
• Even richer map styles and trigger types for more complex city games

In terms of use cases, our Spendbase clients most often highlight:

• Corporate team-building and training events
• University and school activities, including orientation games
• Tourism and cultural city tours with interactive storytelling

Overall, our internal data shows that Caught delivers strong value when teams need a flexible, themed, location-based experience platform with solid real-time control, and are ready to invest a bit of time in learning the builder to unlock its full potential.