Number of Seats/Users: ClickandStor offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows ClickandStor that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from ClickandStor. ClickandStor reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: ClickandStor offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from ClickandStor. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: ClickandStor often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that ClickandStor generally delivers strong value, especially around online move-ins and occupancy growth, but there are a few clear friction points that matter for budgets and adoption.

Overall sentiment
Our internal data shows that average satisfaction sits in the high 4/5 range. Most Spendbase clients are happy, a small minority are frustrated, mainly due to usability and reliability concerns.

Key strengths our clients highlight
– Revenue & occupancy impact
– One client reported occupancy climbing from 85% to about 95% in seven months while using ClickandStor plus SEO.
– Facilities like that tenants can rent and move in 24/7, which reduces walk-in dependency.
– Time savings
– “Set it and forget it” online rentals that require almost no explanation to tenants.
– Ability to run locations with minimal or no on‑site staff.
– Integration
– Smooth link between the facility website and the reservation/rental system.
– Consolidated view of online activity in one dashboard.
– Support quality
– Our internal data shows frequent praise for named support reps and quick responses, often within 24 hours.

Common pain points
– User experience for tenants
– Some clients say the flow is “not intuitive,” leading to:
– Tenants failing to create accounts or make payments.
– Confusion over unit formats (e.g., A1 vs A01).
– Extra manual work for staff to complete or fix online actions.
– Performance issues
– Occasional failures or long loading times when displaying available units.
– Concern that potential tenants may abandon the process.
– Feature gaps
– Desire for an interactive facility map rather than static images.
– Pricing perception
– A few Spendbase clients feel the monthly fee is high, especially when they compare it to lower-cost combinations (like a simple website plus another rental tool).

Spendbase takeaway
For clients who lean heavily on online move-ins and value strong support, ClickandStor tends to justify the spend. Where budgets are tight or tenant UX is critical, we usually recommend:
– Negotiating pricing or contract terms, and
– Ensuring any UX or performance issues are addressed in a proof-of-concept phase before committing long term.