Number of Seats/Users: Condo Control offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Condo Control that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Condo Control. Condo Control reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Condo Control offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Condo Control. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Condo Control often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that Condo Control delivers strong value for most of our clients, especially when it’s rolled out properly and aligned with how the community actually operates.

From what Spendbase clients tell us, the biggest positives are:

• Ease of use & adoption
• Simple, intuitive interface for both residents and managers
• Works well even for non‑technical communities

• Search and document access are often highlighted as time‑savers

• All‑in‑one operations hub

• Central place for:
  • Announcements, messaging, and AGM/virtual meetings
  • Amenity bookings and visitor management
  • Incident reports, violations, tasks, and maintenance requests
  • Resident database and record‑keeping

• Good security posture and controlled access to sensitive data

• Communication & engagement

• Fast mass messaging via email/text
• Strong for urgent notices and critical updates

• Boards like task workflows and e‑voting to streamline decisions

• Support & ongoing improvements

• Generally responsive support and helpful CSMs
• Frequent feature updates and training resources
• Many clients feel it’s “worth the money” for the time saved

At the same time, our internal insights highlight recurring friction points:

• UX / feature gaps
• Calendar and event notifications feel limited or confusing
• Parking/vehicle module and incident reporting can be slow or clunky
• Announcement uploads and attachments feel redundant or awkward

• Some language toggling issues and minor app/web inconsistencies

• Performance & reliability

• Occasional glitches, search crashes, and system updates during peak hours

• Some modules (like reporting) seen as less intuitive or less advanced

• Change management

• Platform is “only as good as the Property Manager that implements it”
• Boards and residents often need training they may not fully use
• Notification settings (email vs app vs phone calls) can annoy users if not configured well

From a Spendbase discount perspective, our recommendation is:

• Focus spend on the modules your team will actually adopt (parking, advanced reporting, etc. may warrant a closer look).
• Tie contract size and term to real usage patterns rather than the full theoretical feature set.
• Leverage vendor training and support that’s already bundled, so you don’t overpay for external enablement while still driving adoption.