Number of Seats/Users: Deputy offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Deputy that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Deputy. Deputy reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Deputy offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Deputy. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Deputy often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Our internal data shows that most of our Spendbase clients love that Deputy brings together scheduling, time tracking, and payroll in one neat package. Based on the top 25 upvote feedback pieces, here are some of our key insights:

What’s Working Well:
• Simple and intuitive scheduling – Clients say Deputy lets them create schedules in minutes and easily see who’s on shift.
• Mobile convenience – With free iOS and Android apps, employees appreciate being able to clock in and out, check shifts, and handle timeoff requests on the go.
• Integrated functions – Deputy’s ability to merge time tracking, pay rules, and even training documentation is a win for many.
• Award interpretation and compliance – Our clients value the built-in support for complex scenarios like multi-state rules and customizable timecard attestations.
• User-friendly interface – The majority agree that the layout and visual organization are clear, making the process of logging shifts, updating timesheets, and managing payroll hassle-free.

What Could Be Better:
• Remote workforce challenges – Some Spendbase clients noted that Deputy’s design works best for operations with physical locations. When dealing with remote teams across different time zones, extra workarounds are needed.
• Calendar sync issues – A popular suggestion is to sync Deputy with third-party calendars like Google or Apple Calendar to avoid manual data entry.
• Occasional glitches – Though most say the system is reliable, there are mentions of glitches related to clocking in/out and saving schedules that could be smoother.
• Customer support – A few clients felt that the support service didn’t always meet their expectations, preferring more direct methods like phone assistance over email or chat.

Overall, our data indicates that Spendbase clients find Deputy to be an effective, all-in-one tool for managing hourly teams. While the core functions work well and simplify everyday tasks, improvements in remote scheduling, integration capabilities, and support responsiveness could further enhance the experience. Friends at Spendbase can take confidence from this feedback when considering how Deputy might add value and save time and money in daily operations.