Number of Seats/Users: Digitevent offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Digitevent that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Digitevent. Digitevent reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Digitevent offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Digitevent. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Digitevent often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that Digitevent performs very strongly across satisfaction, ease of use, and support quality, especially for teams managing recurring corporate or B2B events.

Overall sentiment
– Average rating trends are very high (mostly 5.0, with a few 4.0s).
– Spendbase clients consistently report that Digitevent “just works” once set up and saves time on operational tasks.

What Spendbase clients like most
– End‑to‑end event control
– Invitation management, mini-sites, registrations, ticketing
– Check‑in and live badge printing (seen as a major time saver)
– Email campaigns (invites, reminders, no‑show, thank‑you)
– Reporting and performance tracking
– Ease of use and autonomy
– Intuitive back office, quick to learn
– Non‑technical teams can configure events, forms, and emails alone
– Support and implementation
– Very reactive, friendly, and hands‑on support team
– Good onboarding and training
– Ongoing help to find workarounds when a feature is missing
– Reliability at scale
– Used successfully for events from a few hundred up to 10,000+ attendees
– Check‑in and badge flows are described as faster than competing tools
– Compliance and professionalism
– Strong appreciation for a structured, professional product vision and GDPR‑friendly setup.

Where Spendbase clients see room for improvement
– Customization limits
– Design and layout flexibility is sometimes too constrained
– Some options and advanced features are add‑ons, which can block budget‑sensitive teams
– Feature gaps or early‑stage modules
– Matchmaking not mature enough for heavy networking formats
– No native post‑event photo gallery
– Limited cross‑event participant linking and rooming list management
– Webinar creation flow could be clearer
– Some integrations (e.g., Marketo) require Zapier or custom setups
– Hardware and logistics
– Occasional issues with tablets (5G vs Wi‑Fi) and badge printers, though usually resolved
– Tight timelines for hardware returns
– Support channels
– Email/ticket support is great, but some would like a real‑time phone hotline.

How we see it from a Spendbase savings angle
– Digitevent brings strong ROI when you:
– Run multiple events per year (you exploit the full feature set)
– Use on‑site check‑in and badge printing to cut staffing and waiting time
– Centralize email campaigns instead of paying for separate tools.
– Costs can creep up around paid add‑ons and integrations; we typically help clients:
– Bundle needed options upfront to secure better pricing
– Avoid paying for overlapping modules they won’t use
– Plan multi‑event or multi‑year deals to reduce per‑event cost.