Number of Seats/Users: Diligent ESG offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Diligent ESG that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Diligent ESG. Diligent ESG reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Diligent ESG offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Diligent ESG. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Diligent ESG often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase, our internal data shows that Diligent ESG is gaining traction among clients looking to streamline their sustainability reporting and carbon accounting processes. Based on our insights, Spendbase clients highlight several observations regarding the solution’s core strengths and a few areas for improvement.

Key Strengths Identified by Spendbase Clients:

– Centralized ESG Data: Many clients point out the convenience of having all ESG, carbon, and sustainability data in one place. This simplifies goal setting, tracking GHG emissions, and developing reports for stakeholders.
– Compliance Support: The platform is frequently chosen for its ability to meet current reporting requirements, making it easier to adhere to regulations and standards.
– Versatile Coverage: Clients mention that Diligent ESG covers a wide range of ESG topics beyond just climate, including workforce safety, supply chain, diversity, third-party risk, and cyber risk.
– Future-Oriented: Organizations appreciate the solution’s function as a “nexus” for data, which helps with planning for future requirements.

Areas for Enhancement:

– User Experience: A segment of Spendbase clients note that onboarding can be complex. Guidance materials and tutorials are suggested as an improvement.
– Customization Levels: Some clients express a need for more flexibility and customization within reporting modules.
– Integration Features: There’s growing interest in deeper integrations with other business management tools to boost workflow efficiency.

Common Use Cases:

Spendbase clients typically utilize Diligent ESG for:
– Monthly GHG tracking and visual goal progress
– Automated compliance reporting
– Collecting data across departments and subsidiaries
– Vendor and third-party risk analysis
– Diversity metrics and workforce safety monitoring

Feedback Themes:

Here’s a breakdown of the most frequently mentioned feedback themes:
– Fast implementation for mid-sized teams
– Accurate carbon accounting with built-in calculators
– Dashboards are helpful for top-level reporting
– Some limitations in customizing report layouts
– Reliable customer support (though onboarding process could be clearer)

Summary of Most Sought-After Features:

Spendbase clients most value:
– Automated report generation
– Real-time risk monitoring dashboards
– Integrated compliance checklists

Friendly Note from Spendbase:

If you’re considering Diligent ESG, our data suggests that it’s ideal for organizations looking for a comprehensive ESG platform, especially if regulatory reporting and carbon accounting are top priorities. And with a discount through Spendbase, you can maximize your investment while simplifying your compliance journey!

Let us know if you want more tailored insights or tips on optimizing Diligent ESG for your business goals!