Number of Seats/Users: DriveLock offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows DriveLock that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from DriveLock. DriveLock reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: DriveLock offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from DriveLock. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: DriveLock often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that DriveLock tends to perform very well for security-focused teams, with a few consistent friction points that are worth using in negotiations.

From Spendbase clients, the key strengths look like this:

• Strong security depth
• Granular policy enforcement for apps and devices, well-suited for Zero Trust setups
• Effective endpoint protection for malware, ransomware and device control

• Broad rule-setting options that let security teams tailor controls tightly

• Good admin and user experience

• Interface is generally described as user friendly with simple daily handling
• Clear monitoring and “most important things at a glance” views

• Centralized management and compliance reporting that help with GDPR, ISO 27001 and similar frameworks

• Implementation and support

• Helpful technical contacts during PoC and rollout
• Fast, competent support is frequently highlighted
• Perceived as a flexible “complete solution” for Application & Device Control rather than a point tool

At the same time, our internal data highlights some recurring pain points that give you leverage for pricing and contract terms:

• Console and admin fragmentation
• Two different consoles (old/new) and having to “jump” between them
• Some features still not fully migrated into the web console

• Administration feels split and less seamless than modern unified platforms

• Operational efficiency issues

• Upgrades and troubleshooting can take multiple steps
• Checking client/agent connections is seen as inefficient
• Performance issues with event loading (DOC not always loading events reliably)
• Weak or incomplete documentation for some admin tasks
• Missing automation, such as automatic cleanup of unused approved drives

How to use this in negotiations:

• Push for discounts or added services based on:
• Split console experience and migration roadmap
• Extra admin effort for troubleshooting and upgrades
• Documentation gaps and training needs

• Any performance or monitoring limitations you’ve already noticed in trials

• Ask for:

• Clear timelines for full web console consolidation
• Included onboarding, training, or premium support to offset the learning curve
• Price concessions tied to current usability gaps

Net-net, Spendbase clients see DriveLock as a powerful, compliance-ready endpoint and device control platform, where the main trade-offs are around admin convenience and platform maturity.