Number of Seats/Users: DualEntry offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows DualEntry that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from DualEntry. DualEntry reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: DualEntry offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from DualEntry. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: DualEntry often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that DualEntry lands very well with fast‑growing finance teams, especially those moving off legacy ERPs or juggling many entities.

From what our Spendbase clients tell us, the strongest points are:

• Ease of use & onboarding
• Clean, intuitive UI; many clients say they needed little to no formal training.

• Navigation feels familiar to people coming from QuickBooks/Xero, but with more ERP‑grade depth.

• Automation & AI

• Big time savings in:
  • AP/AR processing
  • Bank reconciliation and cash matching
  • Revenue recognition, amortization, and depreciation
  • Multi‑entity consolidation

• AI Copilot and auto‑categorization are seen as “accuracy boosters” that cut manual review.

• Scalability for complex setups

• Multi‑entity and multi‑currency are highlighted as core strengths.

• Clients successfully replaced “many QuickBooks files” or “clunky NetSuite setups” with one system.

• Integrations & connectivity

• Strong feedback on integrations with Stripe, Ramp, HubSpot, Gusto, Bill.com, QuickBooks, banks, etc.

• Real‑time or near‑real‑time cash visibility via live bank connections is a clear win.

• Support & implementation

• Implementation is often described as “smooth,” “short,” and “simple onboarding, not a painful ERP project.”
• Support is praised as responsive, with finance‑literate (even CPA) staff.

At the same time, our internal data also shows recurring friction points:

• Reporting & dashboards

• Need for:

  • More flexible report customization
  • More out‑of‑the‑box standard reports (e.g., revenue by customer/department)
  • Stronger dashboard customization and analytics

• Onboarding for non‑accountants

• Clients ask for:

  • Tooltips and in‑app guidance
  • E‑learning, videos, and clearer workflows

• UX and controls

• Requests for:

  • Better reconciliation visuals (side‑by‑side view)
  • Password‑protected period locks
  • Minor UI tweaks (colors, spellcheck, dropdowns)

• Ecosystem & performance gaps

• Occasional comments on:
  • Limited or immature integrations in some edge cases
  • Multi‑currency/tax nuance needing double‑checks
  • Rare syncing delays in bank feeds/third‑party tools
  • Desire for a mobile app and richer dashboards

From a Spendbase discount and savings angle, this usually means:
– Real ROI comes from reduced headcount needs and faster closes; we push vendors to quantify that.
– Extra care should go into scoping reporting and training add‑ons, as that’s where upsells can creep in.
– Clients with heavy reporting or non‑accountant users often benefit from negotiating success‑based pricing or bundled onboarding support.