Number of Seats/Users: Edibar-RMS offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Edibar-RMS that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Edibar-RMS. Edibar-RMS reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Edibar-RMS offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Edibar-RMS. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Edibar-RMS often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that Edibar-RMS delivers clear value for teams managing a high volume of shipping labels, but it also creates friction when it comes to speed, stability, and ease of use.

From what Spendbase clients share with us, the main positives cluster around:

• Centralized label management
• Being able to create and store hundreds of labels in a single system is a big win.

• Teams handling ~500 label variations particularly appreciate not juggling local files on desktops.

• EDI / ASN workflow support

• Edibar-RMS ties barcode labels to automotive ASN shipping needs.
• For clients already deep in EDI workflows, this reduces manual steps and keeps data in one environment.

At the same time, our internal data shows that pain points are significant and consistent:

• Performance and reliability issues
• Words like “slow” and “stressful to open” come up often.

• Some clients feel that simple tasks (like printing or generating barcodes) take longer than they should.

• Usability problems

• A key issue: new labels sometimes overwrite older ones even when using “save as.”
• This creates rework risk and undermines trust in the system.

• The web portal experience is perceived as clunky and frustrating for daily use.

• Overall satisfaction spread

• We see a strong split:
  • Operations teams that mainly care about centralizing hundreds of label templates tend to be moderately satisfied.
  • Teams focused on speed, simplicity, and low-friction daily use often rate it very poorly.

From a Spendbase discount perspective, Edibar-RMS tends to make the most sense when:

• You have complex automotive/ASN + EDI requirements.
• You manage large libraries of barcode labels.
• You’re ready to push the vendor on performance and UX during negotiation.

If you’d like, I can outline a negotiation strategy to secure stronger discounts and add-on support specifically targeting performance, stability, and training commitments in the contract.