Number of Seats/Users: EIDA Solutions offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows EIDA Solutions that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from EIDA Solutions. EIDA Solutions reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: EIDA Solutions offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from EIDA Solutions. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: EIDA Solutions often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that EIDA Solutions lands solidly in the “high-value, but with room to streamline” category for our construction and pharma/tech clients.

Overall sentiment
Spendbase clients report generally positive outcomes:

• Strong satisfaction with functionality and reliability
• Some recurring friction around usability and speed in specific workflows

Key strengths our clients highlight

• Central project database
• One place for turnover documentation, test packs, vendor submittals, weld records, punch items, and more

• Smooth handover: documentation is linked to systems and compiled automatically

• Ease of use once adopted

• Intuitive for daily users

• Fast navigation between modules and instant tracker updates

• Support and onboarding

• Very responsive EIDA team
• Tailored setup and training for projects

• Ongoing improvements based on client feedback

• Project control

• Good for tracking all aspects of construction
• Robust, stable database with very few outages

Common pain points (potential savings levers)

Our internal data shows several repeating issues that can translate into hidden costs:

• Usability and interface
• New or infrequent users find the interface intimidating at first

• Some modules are not very intuitive and take extra training time

• Speed and data handling

• Navigating large data sets or retrieving older records can be slow

• Occasional data errors on loading

• Functional gaps

• Test packs cannot be allocated to more than one system
• Vendor design / VTOP creation needs improvement
• No repository for “working files” or unofficial documents

• Limited bulk upload options in some areas (e.g., submittals)

• Change management and development pace

• Code-level updates take longer than clients would like
• Admins want more security and flexibility when updating design data and submittals

Training impact

• Not everyone on projects is trained consistently
• Lack of broad basic training causes underuse of modules and slower adoption

From a Spendbase discount and optimization perspective, these themes suggest good leverage for:
– Negotiating better support and training packages
– Securing roadmap commitments around key gaps
– Justifying price adjustments where workflow friction drives extra internal effort.