Number of Seats/Users: Elements offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Elements that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Elements. Elements reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Elements offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Elements. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Elements often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that Elements performs very solidly for most Spendbase clients, especially on workflow efficiency and configurability, with a few clear areas where it could be improved or negotiated on.

Key strengths our clients highlight
– Intuitive interface
– Strong workflow automation
– Easy data export
– Good API connectivity
– High level of customization
– Relatively quick onboarding

From the feedback we see, Elements is mainly praised for:

1. Productivity & workflow
   – Clients use Elements as a “central hub” for CRM, workflows, product and document management, and reporting.
   – Automations and workflows are called out as “nice to set up and use,” helping teams cut manual steps and reduce errors.
   – Simple data export makes downstream reporting and sharing easier.

2. User experience
   – The UI layout gets strong praise: buttons and menus are “exactly where you need them.”
   – Learning curve is described as “relatively simple,” which keeps training costs down.

3. Technical flexibility
   – Easy API connections and a high degree of customization are recurring positives.
   – Clients say setup is straightforward, so implementation time (and cost) tends to be lower than with heavier enterprise tools.

Main friction points we track
Our internal data also shows a few consistent concerns:

• Performance:
• Some clients notice occasional lag, especially when running multiple systems at once.
• Visual/UX freshness:
• The product can “feel a bit old” in certain screens and flows.
• Parts of the interface are seen as needing a refresh rather than a full redesign.

How we translate this into savings advice
When we negotiate Elements contracts, we usually:

• Push for better pricing or incentives when:
• Large teams rely heavily on the UI and performance (due to noted lag and dated UX in spots).

• Clients expect to use advanced customization and API integrations that may require extra support.

• Protect long‑term value by:

• Favoring flexible terms so clients can benefit from future UX updates without overcommitting.
• Ensuring support and onboarding are clearly scoped, since quick setup is a key strength.

Overall, Elements scores well on value-for-money for teams focused on workflows and integrations, with some leverage on price due to UX and performance gaps.