Number of Seats/Users: elia offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows elia that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from elia. elia reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: elia offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from elia. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: elia often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase, our internal data shows that elia lands extremely well with Spendbase clients who want to manage hybrid offices without adding complexity or hidden costs.

Overall sentiment is very positive: most Spendbase clients rate elia at the top of the scale, with only a few minor gaps mentioned.

Our internal data highlights a few clear themes:

1) Ease of use & fast adoption
– Almost everyone calls out:
– Simple, intuitive interface
– Very little or no training needed
– Quick reservation flows that “take a few seconds”
– This ease of use is key for keeping adoption high and reducing internal support time (and cost).

2) Collaboration & hybrid work enablement
– Spendbase clients consistently use elia to:
– See who will be at the office and where they sit
– Plan days at the office around colleagues and teams
– Share desks across departments and even multiple companies
– Many call it “the key tool” for a successful transition to hybrid work.

3) Visual planning & integrations
Our internal data shows strong appreciation for:
– Interactive floor plans that mirror the real office layout
– Integration with:
– Microsoft / Outlook / Teams
– Mobile devices
– (In a few cases) Google environments
These integrations reduce friction and help fit elia into existing workflows, which is important when assessing ROI.

4) Admin control & data for real estate decisions
Spendbase clients like that admins can:
– Add/remove spaces and set rules easily
– Access reservation and occupancy reports
– Track compliance needs (like CNESST presence)
This supports data-driven decisions on office size and layout, a clear cost-optimization lever.

5) Gaps & opportunities (useful in negotiations and roadmap talks)
Our internal data also surfaces some recurring asks:
– More presence statuses beyond “office / remote” (vacation, sick, offsite)
– Cleaner occupancy stats (e.g., separate rooms vs desks, avoid over-100% anomalies)
– Deeper utilization analytics
– Better search and filters:
– Find a desk across multiple sites
– Locate a colleague with a reservation
– Small UX improvements and more flexible booking rules (e.g., different max durations for parking vs meeting rooms)
– Calendar/location sync (especially Google) and admin ability to edit user profiles.

From a Spendbase perspective, elia scores high on user satisfaction, adoption, and support quality, with most gaps being roadmap-type improvements rather than blockers. This combination usually signals strong value for money and good grounds for negotiating favorable terms while the product continues to mature.