Number of Seats/Users: EPIC offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows EPIC that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from EPIC. EPIC reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: EPIC offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from EPIC. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: EPIC often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that EPIC is generally viewed as a strong, dependable platform for counterparty, credit, contract, and collateral risk management, especially in complex financial environments.

From what our Spendbase clients share, a few clear themes stand out:

1) What EPIC does well
– Strong integration:
Our internal data shows that clients like how EPIC connects risk data across multiple desks and specialties, reducing siloed workflows.
– Broad risk coverage:
Clients appreciate having counterparty, credit, contract, and collateral data in one place, which helps with portfolio-level visibility.
– Better control and governance:
EPIC is often credited with improving auditability and control over credit and collateral processes.

2) Common friction points
Our internal data also shows some recurring challenges:
– Build quality & updates:
– Occasional system builds or releases lead to unexpected issues.
– This sometimes forces teams to redo configurations or workflows, costing time and internal resources.
– Time-to-value:
– Some clients mention that extracting full value requires careful configuration and cross-team alignment.
– Usability:
– Power users are happy, but non-technical users can find the interface and terminology a bit heavy at first.

3) Cost and discount opportunities (where Spendbase helps)
Based on our portfolio, EPIC typically has cost levers in:
– License structure
– Number of users and risk modules activated
– Read-only vs power-user roles
– Implementation & support
– Paid change requests after those “undesired outcome” builds
– Premium support or SLA uplifts
– Contract terms
– Multi-year commitments
– Volume-based or group-entity pricing

Our internal data shows that clients who get the best commercial value from EPIC usually:
– Standardize user tiers and remove dormant accounts.
– Push for safeguards in the contract around upgrade-related rework.
– Tie a portion of renewal uplift to clear performance and stability metrics.

In short, Spendbase clients are broadly satisfied with EPIC’s capabilities, but there is clear room to optimize both cost and the impact of system updates. That’s exactly where we can step in during negotiation and renewal cycles.