Number of Seats/Users: eSkill offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows eSkill that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from eSkill. eSkill reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: eSkill offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from eSkill. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: eSkill often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that eSkill is generally delivering strong value, especially for teams focused on better hiring decisions and efficient screening.

Overall sentiment
– Average satisfaction is high, with most Spendbase clients rating eSkill 4–5 stars.
– Main drivers of satisfaction: ease of use, strong customization, and responsive support.

What Spendbase clients like most
Our insights show several clear strengths:

• Simple to use
• Clean interface for both admins and candidates

• Easy to send tests in bulk, set deadlines, and track completion

• Strong customization and content

• Ability to mix and match questions and build role-specific tests
• Large library covering admin, accounting, sales, office, mechanical, etc.

• Option to digitize existing paper tests

• Measurable hiring impact

• Faster shortlisting and fewer unqualified interviews
• Better signal on real skills vs. resumes alone

• Useful reports for hiring managers and training plans

• Customer support

• Dedicated reps frequently mentioned by name
• Fast turnaround on new test setups and troubleshooting

Key friction points and risks
Our clients also flag recurring issues that are worth considering in contract and feature negotiations:

• UX and reporting gaps
• Test-building interface described as “clunky” and not very intuitive
• Reporting and result PDFs feel dated and not visually compelling

• Limited or less flexible reporting for some accounts

• Feature limitations

• Desire for more categories (business/real estate admin, mechanical aptitude)
• Some complaints about lack of certain question types or tutorials
• Difficulty updating existing assessments without creating new versions

• Occasional concerns around cheating and need for stronger anti-cheat options

• Integration & workflow

• Some teams want tighter ATS/HCM integrations (e.g., Avionte, talent pipelines)

• A few mention friction with pre-purchased token models and usage planning

• Stability & edge issues

• Isolated cases of tests closing mid-session
• Cookie/settings quirks during setup for some admins

How this informs Spendbase discount strategy
When we negotiate eSkill, our internal data shows we get the best outcomes by:

• Pushing for discounts tied to token volume and multi-year terms, given usage uncertainty
• Bundling in integration and implementation support at no extra cost
• Securing roadmap commitments or credits around reporting improvements and anti-cheat features
• Ensuring SLAs cover platform stability during test sessions

If you’d like, we can map these insights directly to your current hiring volumes and see what discount range is realistic for your eSkill deal.