Number of Seats/Users: Extensiv Order Management offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Extensiv Order Management that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Extensiv Order Management. Extensiv Order Management reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Extensiv Order Management offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Extensiv Order Management. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Extensiv Order Management often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase, our internal data shows that Extensiv Order Management (formerly Skubana) stands out as one of the top choices for businesses aiming to scale their e-commerce operations efficiently. Our clients consistently point out the following key strengths and weaknesses based on hands-on experience:

Key Strengths Noted by Spendbase Clients:

– Comprehensive Integration: Spendbase clients appreciate the ability to centralize inventory, orders, purchasing, and shipping across platforms like Shopify, Amazon, BigCommerce, and Walmart.
– Productivity Gains: The centralized dashboard and flexible workflows mean teams require fewer manual processes and can easily manage thousands of orders per week.
– Multi-channel Advantage: Clients highly value how simple it is to manage multiple sales channels, including using 3PLs and virtual warehouses for pre-orders.
– Team Collaboration: Unlimited user access and intuitive training processes help teams of all sizes jump in quickly and work more effectively together.
– Exceptional Customer Support: Many Spendbase clients have cited dedicated support specialists who respond quickly and provide clear solutions, sometimes fixing bugs within hours.
– Cost Savings: Automated processes—from order management to forecasting inventory needs—reduce labor costs and minimize costly errors.

Most-Loved Features (per our data):

– Easy onboarding and migration support
– Always-accessible, web-based platform
– Fast, reliable system performance
– Tagging/order bots for batch management
– Outstanding analytics and reporting for decision-making
– Effortless PO and inventory transfers
– Frequent feature updates and listening to client feedback

Areas for Improvement:

– Some Spendbase clients note a high price point, especially for small startups or when factoring in required add-ons and connectors.
– Occasional bugs, though the support team acts fast to resolve issues.
– Inventory syncing speeds with channels (particularly Shopify) can lag behind, at times causing over/under-selling issues.
– Feature gaps, such as limited reporting/analytics, lack of native QuickBooks two-way sync, and some clunky PO processes.
– Set-up complexity and learning curve; although onboarding is handled well, full adoption of all features may take time.

Final Insights from Our Clients:

– Most Spendbase clients saw sales increase, with some reporting over 50% improvement.
– The platform is described as a “game changer” and even as having “saved” businesses.
– Despite the price, the return on investment is generally rated as high, due to labor savings and increased revenue.

Our Spendbase expertise shows that Extensiv Order Management is highly recommended for growth-minded multichannel brands, especially where strong support, productivity, and powerful integrations are top priorities. If you’re looking to streamline and scale, this solution keeps coming out on top in real-world use!