Number of Seats/Users: EzeeShipping offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows EzeeShipping that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from EzeeShipping. EzeeShipping reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: EzeeShipping offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from EzeeShipping. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: EzeeShipping often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that EzeeShipping scores very high with Spendbase clients on value for money and operational control, with a few clear areas that can be optimized in pricing clarity and onboarding.

Overall sentiment
– Most Spendbase clients rate EzeeShipping in the top range (5/5 in many cases).
– It’s seen as a strong fit for freight forwarders and customs brokers that want an affordable, end‑to‑end ERP rather than a patchwork of tools.

What clients like most
Our internal data shows that the strongest positive themes are:

• Data & analytics
• “Detailed” and “fantastic” analytics are mentioned repeatedly.
• Teams rely on it for shipment performance, cost tracking, and operational KPIs.
• Operational coverage
• The end‑to‑end workflow for freight forwarding and customs is appreciated.
• Cloud-based access is a plus for distributed operations.
• Customer service
• “Good service and customer service” is a recurring phrasing.
• Fast, helpful responses during setup and daily use are commonly noted.
• Cost–benefit
• EzeeShipping is generally perceived as affordable relative to legacy ERPs.
• Many clients feel they get “big system” capabilities without enterprise-level pricing.

Where clients struggle
Our internal data also shows consistent friction in two areas:

• How-to guidance and training
• Clients would like:
  • More step‑by‑step instructions
  • Clearer workflows for new staff
  • Better in-app tips and examples
• Pricing and costing transparency
• “Costing should be easy to find” comes up frequently.
• Some clients aren’t fully sure what drives their total cost (modules, users, extras).

How we at Spendbase typically act on this

When we negotiate or optimize EzeeShipping contracts for our clients, we usually focus on:

• Getting a clear, written breakdown of:
• Base license costs
• Add-ons / modules
• Implementation and support fees
• Pushing for:
• Training packages or extended onboarding at no or low extra cost
• Locked-in discounts for multi‑year terms or higher shipment volumes
• Aligning licenses and modules strictly with actual usage, to avoid overpaying.

In short, EzeeShipping is viewed as a powerful, cost-effective ERP with standout analytics and service, and the biggest savings and satisfaction gains come from clarifying pricing and strengthening onboarding.