Number of Seats/Users: Fathom offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Fathom that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Fathom. Fathom reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Fathom offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Fathom. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Fathom often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Our internal data shows that Spendbase clients are generally very pleased with Fathom. Here’s a brief analysis of what our clients are saying:

• Overall, Fathom comes across as an easy-to-use and visually appealing tool that simplifies financial reporting. Spendbase clients appreciate the clean dashboards, detailed forecasting, automated management reporting, and the fact that it quickly reduces the hours spent on manual data processing.

• Integration is a major highlight. Clients have noted the seamless connections with platforms like QuickBooks Online, Xero, and MYOB. This real-time data synchronization cuts down on duplicate work and makes financial consolidation much less of a hassle.

• Forecasting and cash flow planning get high marks. Many clients mention that Fathom not only covers basic forecasting but goes further with scenario planning features. They enjoy building out detailed cash flow models that help guide both operational decisions and high-level advisory work.

• The visual representation of data is appreciated by non-financial users too. Spendbase clients find that Fathom’s customisable reports and visual dashboards not only make it easier to analyze the numbers but also to communicate these insights to stakeholders, even when financial jargon might otherwise be a barrier.

Some common areas for improvement include:

• Initial setup and learning curves – Some clients find that, although the system is ultimately very easy to use, getting started can be time-consuming. They suggest that clearer guidance during setup would be beneficial.

• Customisation limitations – There are remarks on challenges when trying to edit certain elements, such as creating custom profit and loss statements or handling calculated formulas. More intuitive customization could further enhance efficiency.

• Support response times – A few clients have mentioned that support could be faster. Our internal data tells us that while the product is strong, enhancing customer support responsiveness could further boost overall satisfaction.

In summary, Spendbase clients see Fathom as a robust, easy-to-adopt tool that streamlines critical financial processes. Our insights indicate that, with minor improvements in initial setup, customizable features, and support responsiveness, Fathom could offer an even better user experience. We continue to monitor these themes, helping our clients align their financial reporting efforts and drive growth at lower costs.