Number of Seats/Users: Fidelis Elevate offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Fidelis Elevate that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Fidelis Elevate. Fidelis Elevate reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Fidelis Elevate offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Fidelis Elevate. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Fidelis Elevate often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that Fidelis Elevate is seen as a strong, “all-in-one” security platform by most Spendbase clients, especially in complex environments.

Based on what our clients share with us, the key perceived strengths are:

• Unified detection and response
• Clients really value having network, endpoint, and deception in a single console.

• Correlating network sessions, endpoint alerts, and Active Directory activity into one view is frequently mentioned as a major efficiency gain.

• Deep visibility and context

• The ability to inspect traffic with rich field-level context (300+ fields) gives security teams a more complete picture.

• Integrated MITRE ATT&CK mapping and terrain/risk mapping are praised for making investigations faster and more structured.

• Deception and advanced detection

• Integrated deception is highlighted as a standout differentiator.
• Our internal data shows that clients feel deception significantly improves real threat detection while keeping false positives lower.

• AI-driven sandbox analysis is seen as helpful for quickly classifying suspicious files.

• Coverage across hybrid environments

• Spendbase clients like that the same platform covers traditional networks, cloud, and endpoints.
• Active Directory defense and in-band traffic decryption for DLP are especially appreciated in larger enterprises.

Main friction points we hear about:

• Tuning and configuration effort
• Out-of-the-box rules are considered good, but many clients mention spending time on fine-tuning to match their environment.

• Most say the flexibility is worth it, but it does require dedicated effort at the start.

• Complexity and learning curve

• Because Fidelis Elevate is feature-rich, new teams can feel overwhelmed initially.

• Our internal data shows that outcomes are best when organizations invest in training and a phased rollout.

• Cost vs. value

• Some Spendbase clients flag pricing as “on the higher side,” but still fair when they fully utilize multiple modules (network, endpoint, deception, DLP).
• When used as a consolidation tool to replace several point solutions, the overall ROI is generally rated positively.

From a Spendbase discount perspective, Fidelis Elevate tends to deliver the most value when clients:
– Consolidate overlapping tools into this single XDR platform
– Negotiate bundles that include network, endpoint, deception, and AD defense together
– Plan enough onboarding and tuning time to unlock the full feature set