Number of Seats/Users: FileWall offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows FileWall that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from FileWall. FileWall reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: FileWall offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from FileWall. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: FileWall often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase, our internal data shows that FileWall is hitting a very sweet spot for Microsoft 365 security, especially for cost-conscious teams that still need enterprise-grade protection.

From what Spendbase clients tell us, a few themes stand out very clearly:

1) Security & effectiveness
– Strong protection against file-based threats, especially for email attachments.
– The “sanitization” / CDR approach is highly valued:
– It removes malicious content from files instead of just blocking them.
– End users still get their documents, just in a safe form.
– Many IT teams report that FileWall either replaced multiple tools or outperformed them in actual threat blocking.

2) Ease of deployment & management
– Setup is described as “a few clicks” and very intuitive for M365 admins.
– Policy creation with keywords and attachment rules is simple and powerful.
– Dashboards and reports give good visibility into:
– Sanitized files
– Blocked attachments
– Overall email security posture

3) User & admin experience
– Admin portals are called user-friendly, even for people without deep email security expertise.
– Policies replicate quickly, so changes take effect almost immediately.
– Both IT staff and regular employees report high satisfaction once it’s in place.

4) Pricing & value (where Spendbase comes in)
– $1 per user per month is seen as very competitive for the level of protection.
– Annual discounts are known and appreciated.
– Many clients see FileWall as a budget saver versus more expensive advanced threat protection add-ons.
– This is exactly the kind of tool where Spendbase can often:
– Consolidate overlapping security spend
– Negotiate better per-user pricing or term discounts
– Right-size licenses to actual usage

5) Gaps & wish list
Our clients do highlight a few areas for improvement:
– Protection is currently focused on Exchange Online; there is strong demand to extend it to:
– SharePoint
– OneDrive
– Teams and broader M365 apps
– Some want:
– More granular customization from an Exchange admin angle
– Group-based management
– Email-delivered reports
– Small UX tweaks like save-change notifications

Overall, our internal Spendbase insights show that FileWall delivers high security value for the price, with low operational overhead. For companies standardized on Microsoft 365 and looking to trim security spend without losing protection, it’s a very strong candidate to optimize and negotiate through Spendbase.