Number of Seats/Users: Fitnet Manager offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Fitnet Manager that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Fitnet Manager. Fitnet Manager reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Fitnet Manager offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Fitnet Manager. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Fitnet Manager often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that Fitnet Manager sits in an interesting spot: strong functional depth for services businesses, but with growing friction around usability and the latest UI changes.

From what Spendbase clients tell us, the main strengths are:

• HR and time tracking
• Simple hours reporting and timesheets
• Easy expense report submission
• Solid vacation / leave management and approvals

• Good HR reporting for management

• Project-centric operations

• Clear planning of staffing and workloads
• Ability to pre-fill agendas in advance

• Centralization of project data from proposal to invoicing

• Value for money

• Perceived as relatively affordable compared with full-scale ERPs
• Good functional coverage for IT services and consulting firms

The recurring pain points are less about features and more about day-to-day experience:

• Ergonomics and UX (especially since V9)
• Too many clicks for common actions (e.g., invoice model selection)
• Screens feel empty yet cluttered at the same time, with less data density
• Key info (amounts, project overviews) now hidden behind extra clicks

• Inconsistent behavior across modules (dates, attachments, sorting)

• Workflow friction

• Once a timesheet/expense report is submitted, it cannot be edited without admin intervention
• Some tasks feel repetitive or redundant

• No SSO is a blocker for some larger teams

• Stability, speed, and communication

• Session drops and forced returns to the home page
• “Don’t click too fast” type of guidance from support is seen as a red flag
• Bug fixes and UX improvements take a long time, with little visibility on roadmap

From a Spendbase discount perspective, this usually leads to:

• Strong renewal leverage when:
• Large portions of staff are heavy daily users on desktop
• Teams complain about V9-induced productivity loss

• Admin overhead grows due to non-editable submissions and workarounds

• Lower risk / better fit when:

• Usage is mostly light (consultants logging time and expenses only)
• Price sensitivity is high and expectations on UX are moderate

In negotiations, our clients often push for:

• Discounts tied to UX and performance improvements
• Shorter initial terms or opt-outs if V9 issues persist
• Additional support or configuration help to reduce repetitive manual work.