Number of Seats/Users: FormAssembly offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows FormAssembly that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from FormAssembly. FormAssembly reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: FormAssembly offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from FormAssembly. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: FormAssembly often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase, our internal data shows that FormAssembly stands out as a reliable form builder for various industries—from healthcare and nonprofit organizations to education and construction. Spendbase clients consistently report that its no-code drag-and-drop form builder and powerful Salesforce integration make it a go-to solution for secure data collection and automation.

Let’s break down what our clients are saying:

What clients like:
– Seamless Salesforce connectivity: Integration with Salesforce is one of the top reasons clients choose FormAssembly. Prefilling forms with CRM data, pushing scores directly to dashboards, and syncing registrations saves teams significant manual work.
– Customizability: Clients love the ability to tailor forms for specific data needs, from medical intake to grant applications. Whether it’s branching logic or hidden fields for segmentation, FormAssembly gives a lot of control.
– Security and compliance: The platform’s AWS-based infrastructure is robust and exceeds compliance expectations, making it a safe option for sensitive industries.
– User support: Responsive customer service and strong documentation help overcome the learning curve and occasional issues.

Frequently mentioned advantages:
– Easy, fast form setup (even with zero experience)
– Broad range of templates (though some wish for more)
– Automation features and integrations beyond Salesforce—email, secure storage, and payment collection
– Clean interface and intuitive navigation for most standard use cases

Common areas for improvement:
– Data export/import: Multiple clients mention that exporting results takes too many steps.
– Save-as-draft and autosave: Lack of automatic saving during form creation or completion has led to frustration, especially in unstable internet environments.
– Form design limitations: Some feel the aesthetics and text customization options could be improved.
– Complex features learning curve: While powerful, advanced customization options can be daunting for new users.
– Reporting: Several clients wish for more robust reporting directly within FormAssembly.
– Pricing clarity: A handful of clients have noted it’s hard to find transparent pricing details.

Spendbase clients across sectors report:
– High value for scaling operations (especially nonprofits running large surveys)
– Significant time-savings from CRM integration and automated workflows
– Form creation is simple for basic needs but gets tricky with more complex setups

In summary, our internal Spendbase data clearly shows FormAssembly is a versatile, secure, and well-supported option—especially for teams needing Salesforce integration and strong customization. For those seeking discount options or maximizing efficiency, FormAssembly continues to deliver high ROI, provided you’re ready to navigate a few quirks along the way!