Number of Seats/Users: iGlobe CRM for Office 365 offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows iGlobe CRM for Office 365 that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from iGlobe CRM for Office 365. iGlobe CRM for Office 365 reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: iGlobe CRM for Office 365 offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from iGlobe CRM for Office 365. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: iGlobe CRM for Office 365 often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that iGlobe CRM for Office 365 tends to land very well with teams already deep in the Microsoft ecosystem, especially those using SharePoint, Outlook, and Power BI every day.

Based on what Spendbase clients share with us, the strongest points are:

• Tight Office 365 integration
• Uses existing SharePoint and Office 365 setup
• Outlook add-ins are a clear favorite: filing emails, adding notes, and updating CRM data directly from Outlook (web, desktop, and mobile)

• Power BI integration for fast KPI dashboards and visual reporting

• Ease of use and adoption

• Familiar Microsoft-style interface; low learning curve
• Good for small and midsize teams that don’t want a heavy, complex CRM

• “Work in one cloud platform instead of silos” is a recurring theme

• Vendor support and feature cadence

• iGlobe support is often described as helpful and responsive
• Continuous rollout of new features is noticed and appreciated

At the same time, our internal data highlights a few recurring friction points:

• Deployment and configuration
• Setup can be a bit of a chore and often requires Global Admin rights
• To fully customize (lists, fields, etc.), you need some SharePoint knowledge

• For advanced configuration, many clients end up leaning on the vendor

• Limitations and gaps

• Best suited for small to mid-sized orgs; large deployments can hit SharePoint-related limits
• Lack of granular security/permission levels: once in the CRM, users usually see everything
• Some Spendbase clients are actively waiting for deeper Microsoft Teams integration

From a Spendbase cost-optimization angle, iGlobe CRM for Office 365 is usually a good fit when:

• You already pay for Office 365 and want to avoid an extra heavyweight CRM license stack
• Your sales and account teams live in Outlook and SharePoint
• You value fast adoption over deep, enterprise-grade customization and complex role models

Overall, our internal data suggests iGlobe delivers strong value for Microsoft-centric organizations that want a lean, familiar CRM without standing up a whole new platform.