Number of Seats/Users: Infocorp Conversational Banking offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Infocorp Conversational Banking that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Infocorp Conversational Banking. Infocorp Conversational Banking reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Infocorp Conversational Banking offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Infocorp Conversational Banking. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Infocorp Conversational Banking often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that Infocorp Conversational Banking is seen as a very modern, high-impact add‑on for digital banking, with a few clear patterns in feedback from Spendbase clients.

Key positives our clients highlight:

• Strong end‑user reaction
• Clients report “surprise and delight” from their own customers when using social banking, especially via Twitter.

• Adoption and usage metrics tend to grow quickly once the bot is launched.

• Cutting‑edge technology and image

• The chatbot capabilities are perceived as very up to date and aligned with current banking trends.

• Spendbase clients see it as a way to stay competitive in digitalization without building everything in‑house.

• Vendor partnership and support

• Infocorp is often praised for ongoing advice and implementation support, not just the tech itself.
• This makes rollouts smoother and lowers internal effort on the bank’s side.

Constraints and gaps we see:

• Channel coverage expectations
• There is strong appetite for WhatsApp integration.
• Some Spendbase clients note that limitations here are driven by WhatsApp policies rather than Infocorp, but it still impacts perceived completeness of the solution.

How this translates into spend and discount insights:

• Pay for what drives adoption
• Social channels that clearly boost customer engagement (Twitter, Messenger, etc.) justify premium pricing more easily.

• For channels that are planned or constrained (like WhatsApp), our internal data shows that clients successfully push for roadmap-based discounts or phased pricing.

• Leverage support as a negotiation point

• Since implementation guidance is a big value driver, it’s reasonable to lock strong support SLAs into the contract without large uplift.
• Bundling chatbot features with existing digital banking modules often yields better overall discounts.

In short, Infocorp Conversational Banking scores high with Spendbase clients on innovation and user reaction, and there is room to negotiate around channel gaps and support packaging to optimize total cost.