Number of Seats/Users: Infoman eDMS offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Infoman eDMS that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Infoman eDMS. Infoman eDMS reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Infoman eDMS offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Infoman eDMS. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Infoman eDMS often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that Infoman eDMS is generally seen as a solid core platform for automobile dealerships, especially for day‑to‑day operations and controls, but there are a few recurring gaps worth planning and negotiating around.

Key positive themes our Spendbase clients highlight:

• Business impact
• Many clients have been on Infoman eDMS for multiple years and still expand usage.

• It’s credited with helping dealerships “grow faster” and keep tighter oversight on operations.

• Operational strengths

• Good coverage of key dealership processes: vehicle indenting & purchase, stocking, booking, billing, and accounting.
• Strong reporting tools, which finance and management teams rely on for visibility.

• Built‑in controls and digital approvals that:

  • Reduce manual oversight
  • Improve compliance
  • Let managers focus more on core sales and service activities

• Usability and workflows

• Described as relatively easy to use once adopted.
• Approval workflows are seen as a real plus for multi-branch or multi-role setups.

Recurring friction points our internal data shows:

• Data entry overhead
• Several clients mention that data entry is heavy and time‑consuming.
• In at least one case, an extra employee was hired mainly for eDMS data entry.

• This has a direct cost impact you should factor into total cost of ownership.

• Integrations

• Integration with OEM applications is called out as incomplete or difficult.

• This can lead to duplicated work and more manual reconciliations.

• Missing finance tracking functionality

• Multiple clients mention the need for better functionality around tracking finance cases.
• For dealerships with high finance penetration, this is a critical gap to address with the vendor.

From a Spendbase discount and optimization angle, our internal data suggests:

• Use the known gaps (OEM integrations, finance case tracking, data‑entry load) as leverage in pricing and contract discussions.
• Negotiate for:
• Integration support or at least a clear roadmap
• Configuration or modules for finance-case tracking
• Training and process optimization to cut down on data entry effort
• When budgeting, include the potential cost of additional staff or overtime tied to manual data entry and reconciliation.

Overall, Infoman eDMS performs well as a control‑heavy, reporting‑friendly DMS, but you’ll get the best value by pushing hard on integrations, finance workflows, and onboarding support during negotiations.