Number of Seats/Users: Infraon Assets offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Infraon Assets that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Infraon Assets. Infraon Assets reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Infraon Assets offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Infraon Assets. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Infraon Assets often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase, our internal data shows that Infraon Assets is seen by our clients as a solid, high‑value IT asset management platform with a few usability gaps that are worth knowing before you negotiate pricing or plan rollout.

Key positives our Spendbase clients highlight:

• Strong asset inventory:
• Accurate IT asset tracking across hardware and software
• Helpful custom views and “out of the box” inventory features

• Good for audit readiness and internal/external compliance checks

• Deep hardware insights:

• Automatic hardware discovery with serial numbers and system details

• Infraon agent is praised for auto‑fetching details without much manual work

• Compliance and governance value:

• Clear benefits for audit and compliance teams

• Supports standardized asset data, which reduces risk and manual effort

• Overall usability and value:

• Described as user friendly once set up
• Seen as delivering what it promises, with stable performance and few major issues

Key friction points our internal data surfaces:

• Interface and UX:
• Visual design is considered plain; Spendbase clients mention they’d like a more modern, “richer” look

• Some admins would prefer a dedicated, more user‑friendly admin application instead of always using the portal

• Missing or complex features:

• Desire to track user login names with history alongside asset data
• Configuration management is described as “very critical,” implying it can be tricky or sensitive to get right

How this affects cost and discount discussions:

• Because Infraon Assets already covers inventory, discovery, and audit needs well, most Spendbase clients see it as a way to consolidate tools and cut overlapping licenses.
• However, the UX gaps and configuration complexity give you room to:
• Negotiate better onboarding services or training hours
• Ask for more favorable pricing or added modules at discount
• Secure roadmap commitments around UI improvements and admin experience

In short, Spendbase clients view Infraon Assets as a reliable, compliance‑friendly core for IT asset management, with enough small rough edges that you should be able to negotiate stronger commercial terms and implementation support.