Number of Seats/Users: JigSpace offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows JigSpace that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from JigSpace. JigSpace reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: JigSpace offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from JigSpace. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: JigSpace often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Our internal data shows that Spendbase clients have shared a range of experiences with JigSpace. Many are excited about its ease of use and the impressive AR features. Here’s what our insights tell us:

Strengths:
• Simple and intuitive interface – Several clients appreciate the no-code, drag-and-drop approach that makes it fast for 3D asset creation and presentation.
• Immersive AR experience – The ability to view 3D animations in real-world settings is a strong selling point. Clients love that JigSpace works on any device, browser, or through native apps.
• Powerful visualization features – With support for multimedia integration (3D content, audio, video, and text), JigSpace makes communicating complex ideas or processes engaging.
• Excellent customer support – Multiple clients noted that the team is responsive, patient, and provides personalized assistance. This has been especially useful during onboarding and file optimization.
• Precise controls – The ability to move, scale, and rotate objects with exact measurements is valued, as it helps in creating more accurate presentations.

Areas to Improve:
• Hierarchy and grouping challenges – Our internal data shows that clients sometimes face issues with the preservation of 3D model groupings. This often results in misplaced assets when translating models into JigSpace.
• Navigation and camera control – Some Spendbase clients mentioned that the animation step does not save the camera position, requiring manual adjustments to capture the desired view.
• Performance with complex files – Very large or complex files (e.g., high triangle counts) can sometimes slow down the experience. A simplified way to optimize these would be welcomed.
• Pricing and package restrictions – Several clients noted that the pricing can be steep, especially when unexpected changes limit key features such as the number of steps allowed in a project. This creates challenges when explaining costs to end users.
• Minor UI/UX issues – Some clients suggest that parts of the interface could be more intuitive and align better with standard workflows.

In summary, our Spendbase client data highlights that JigSpace is a powerful tool for creating interactive spatial presentations. While its strengths in simplicity, immersive AR, and supportive service are clear, there are noticeable areas where improvements in hierarchy handling, navigation, performance, and pricing could further enhance the user experience. We look forward to seeing how the platform evolves to meet these needs.