Number of Seats/Users: Make Opinion offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Make Opinion that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Make Opinion. Make Opinion reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Make Opinion offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Make Opinion. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Make Opinion often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that Make Opinion is seen as a high‑value, insights‑driven market research tool that many Spendbase clients lean on daily for surveys, customer feedback, and go‑to‑market decisions.

Overall sentiment
– Star ratings skew very high (mostly 5.0, with a few 4.0 and a single 3.0).
– Sentiment focuses on business impact: better market understanding, higher sales, and improved service delivery.

Key strengths our clients highlight
– Ease of use and adoption
– Simple, clean interface
– Does not require technical skills
– Survey creation and flexibility
– Fast setup of surveys and forms
– Customizable questions and templates
– AI / automatic question generation mentioned as a big time saver
– Data quality and analytics
– Real‑time insights and reporting
– Clear charts and tables
– Strong qualitative and quantitative analysis for market research
– Business outcomes
– Better understanding of customer needs and preferences
– Easier market entry and identification of potential clients
– Boost in sales, productivity, and decision quality
– Global reach and accessibility
– Responses in many languages
– Suitable for both customer research and internal use (e.g., employee engagement)

Main friction points (and where discounts / terms can matter)
– Feature gaps and integrations
– Requests for more integrations, especially social media syncing
– One mention that it cannot be used offline
→ Good leverage for asking for roadmap commitments or discounts until features land.
– Data collection & response rate
– A concern about reduced response rate in some cases
→ Clients can negotiate for consulting, setup help, or additional sample included in pricing.
– Learning curve and training
– Some Spendbase clients note that it “takes time to learn” or requires initial training
→ Room to push for free onboarding, training sessions, or premium support at no extra cost.
– Pricing perception
– Most call it affordable; one flags it as “a bit expensive” but likes paying per results
→ Indicates flexible pricing models exist; good basis for volume discounts or pay‑per‑use optimization.

From a Spendbase discount standpoint, Make Opinion generally delivers strong ROI, and the main levers to negotiate around are integrations, onboarding/training, support responsiveness, and outcome‑based or usage‑based pricing.