Number of Seats/Users: Mate offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Mate that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Mate. Mate reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Mate offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Mate. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Mate often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that Mate performs very strongly for teams that need fast, brand-safe content creation across multiple locations, especially in larger organizations.

From what our Spendbase clients share, the main value pillars look like this:

1) Strong positives
– Time savings
– Clients consistently report “huge time saver” effects: less dependence on graphic designers, quicker turnaround for social media posts, and easier last‑minute content.
– Decentralized creation: local teams can produce assets themselves without breaking corporate design.

• Brand consistency
• Templates locked to corporate identity are a clear win.

• International teams value the ability to keep one global visual standard while still giving local flexibility.

• Ease of use

• Even trainees and non‑designers can work productively in Mate after a short intro.

• Interface is described as intuitive, clear, and fast to learn.

• Collaboration & governance

• Sub-workspaces, role/rights management, and approval flows help manage many stakeholders.

• Visibility into colleagues’ posts before publication is seen as a real plus.

• Service & support

• Our clients repeatedly highlight quick, proactive support and fast implementation of feedback and new features.

2) Main friction points
Our internal data also shows consistent patterns in where clients hit limits:

• Template limitations

• High reliance on fixed templates means:

  • Less freedom for highly creative or “special” designs
  • Templates cannot be combined
  • Some users feel constrained when they want more custom layouts or additional slides

• Fine‑tuning & design precision

• Design‑sensitive users notice small issues (e.g., alignment, spacing, pixel‑level precision) vs. tools like Photoshop.

• Feature gaps & wishes

• No or limited:

  • Print output (flyers, posters, etc.)
  • More advanced image editing
  • Saving favorite stock photos
  • Interface customization and broader integrations

• Performance

• A few clients mention occasional performance issues, though not as a dominant theme.

3) How this translates to Spendbase‑style value
From a Spendbase discount and optimization lens, Mate tends to deliver:

• High ROI for:
• Social media–heavy teams
• Multi-location or international organizations

• Small design teams supporting many stakeholders

• Potential negotiation levers:

• Expansion to print features, more template variety, and advanced editing could be used in discussions around tiering, bundling, or future‑proof discounts.