Number of Seats/Users: Mercer | Mettl Examination Platform offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Mercer | Mettl Examination Platform that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Mercer | Mettl Examination Platform. Mercer | Mettl Examination Platform reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Mercer | Mettl Examination Platform offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Mercer | Mettl Examination Platform. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Mercer | Mettl Examination Platform often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that Mercer | Mettl Examination Platform is generally seen as a strong, reliable choice for universities that care about exam integrity, but there are some usability and performance gaps to keep in mind – especially if you’re scaling to large cohorts.

From what our Spendbase clients share, the product strengths cluster around:

• Exam integrity & proctoring
• Proctoring tools are consistently praised.
• Automated and live proctoring help flag suspicious behavior.

• Institutions feel more confident about exam credibility, especially for high‑stakes assessments.

• End‑to‑end exam management

• Supports the full exam cycle: creation, delivery, monitoring, and reporting.
• Reduces manual work for faculty and exam offices.

• Works well for both small classes and large university‑wide exam sessions.

• Global reliability & trust

• Used by well‑known institutions, which reassures new academic buyers.
• Scales to very high candidate volumes without major systemic issues in most cases.

At the same time, Spendbase clients repeatedly mention a few friction points:

• Performance during live proctoring
• Streaming can be slow or laggy at peak times.
• Typically you can only monitor one student live at a time, which limits oversight for very large groups.

• This sometimes forces institutions to add extra proctors or adjust exam scheduling.

• User experience

• Interface can feel a bit heavy for first‑time users.
• Some faculty need more training to use advanced settings smoothly.

From a Spendbase discount perspective, our internal benchmarks show:

• Institutions that:
• Consolidate multiple exam tools into Mercer | Mettl
• Commit to multi‑year contracts

• Standardize proctoring policies across departments
  typically unlock the best per‑student pricing and avoid surprise overages.

• Cost drivers our clients underestimate:

• Extra proctoring hours during peak exam seasons
• Support and training packages for large teaching staff
• Added bandwidth or infrastructure on their side to handle live streaming smoothly

If you’re considering Mercer | Mettl, our recommendation at Spendbase is to:

• Map your peak concurrent exam load and proctoring needs.
• Negotiate volume and multi‑year discounts up front.
• Budget for training and potential extra proctors to offset the “single‑student live view” limitation.