Number of Seats/Users: Now Book It offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Now Book It that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Now Book It. Now Book It reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Now Book It offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Now Book It. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Now Book It often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that Now Book It delivers very strong value for hospitality teams, especially when you factor in both hard costs and time saved.

From what our Spendbase clients share, the main strengths cluster around:

1) Operational efficiency and time savings
– Significant reduction in phone bookings and manual entry
– Automation for confirmations, follow‑ups, waitlists and recurring bookings
– Easier planning of future bookings, events and staffing levels

Clients consistently mention that this frees up hours per week and lets staff focus more on guests, not admin.

2) Ease of use and onboarding
– Simple, clear interface for day‑to‑day reservation management
– Staff training is generally fast, even for non‑technical teams
– Flexible configuration for different venue types: restaurants, cafes, pubs, wineries, hotels, multi‑space venues

A few Spendbase clients note that initial setup and some advanced features (recurring bookings, events pages) can be confusing, but they usually overcome this with support sessions.

3) Revenue‑driving features
Our internal data shows that several features directly support top‑line growth:
– Pre‑paid events and ticketing
– Upsell add‑ons for special days
– E‑vouchers and gift cards as an ongoing revenue stream
– Marketing tools and customer insights for repeat visits

Many clients call out vouchers and events as “game‑changers” for predictable cash flow.

4) Support and partnership
This is one of the standout themes:
– Fast, responsive support via account managers and helpdesk
– Proactive help with configuration and training
– Feedback on feature requests often acted on within a few months

For a Spendbase discount conversation, this strong service component is important: it reduces hidden “adoption costs” and internal training overhead.

5) Gaps and friction points
While sentiment is overwhelmingly positive, our internal data shows a few recurring asks:
– A dedicated mobile app or more mobile‑friendly interface (phone and tablet readability is a pain point)
– Smoother UX for:
– Events widget formatting
– E‑voucher design options
– Admin area usability
– Extra permission/security levels for staff
– Some desire for live chat or always‑on support, and in a few cases, a lower‑tier/free option

Overall, Spendbase clients see Now Book It as a high‑value, cost‑effective platform that can replace multiple tools (bookings, events, vouchers, basic CRM), with savings coming from fewer no‑shows, more direct bookings, and substantially less admin time.