Number of Seats/Users: OnlySocial offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows OnlySocial that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from OnlySocial. OnlySocial reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: OnlySocial offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from OnlySocial. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: OnlySocial often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that feedback on OnlySocial is very polarized: the tool itself is decent, but the business practices raise significant red flags.

Key positives our Spendbase clients mention:
– Clean, intuitive UI that is easy to navigate
– Core functionality (post scheduling, campaign planning) generally works as advertised
– Solid support for multiple platforms (Facebook, Instagram, Twitter, LinkedIn, etc.)
– The “link in bio” tool is practical and well thought‑out for social traffic routing

However, the critical issues are mostly around trust and risk, not features:

1) Transparency and legitimacy concerns
– Claims of:
– A 5‑star rating on external platforms that do not actually list OnlySocial
– A problematic history of the “parent company” with very low public scores
– Reports that:
– Terms and conditions must be accepted but cannot be viewed beforehand
– Company contact details (email, address, business info) are missing from the site

2) Questionable marketing practices
– Internal feedback points to:
– Allegations of using random people’s images as “testimonials” without consent
– Strong discomfort from clients once they discover this

3) Support and refund risk
– Common pain points:
– Live chat responds to product questions, but goes silent when a refund is requested
– Promised email chat transcripts not arriving, leaving no paper trail
– Difficulty or impossibility of getting money back after payment

What this means from a Spendbase savings and risk perspective:
– Functional value: The tool can cover basic social automation needs, so feature‑wise it can replace other schedulers in some stacks.
– Risk premium: Because of the trust, legal, and refund concerns, the “true cost” is higher than the subscription price. You’re paying with added risk and potential loss of funds.

Our usual guidance for OnlySocial:
– Avoid large upfront commitments or long‑term, non‑refundable plans
– If you must test it, use the smallest possible spend and document everything (screenshots, chats)
– Consider better‑established alternatives if you value clear contracts, verified testimonials, and responsive billing support.