Number of Seats/Users: OOTI offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows OOTI that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from OOTI. OOTI reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: OOTI offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from OOTI. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: OOTI often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that OOTI is generally well liked by architecture firms, but there are clear, repeated patterns in what our clients love and what frustrates them – especially where cost and usability meet.

Key strengths our Spendbase clients highlight
– Strong fit for architecture workflows
– All‑in‑one platform replacing Excel and scattered tools
– Solid visibility into:
– Time vs fees
– Billing and cash flow
– Project progress and margins
– Clean interface and relatively quick adoption for basic use
– Very responsive support team and ongoing product improvements

Typical benefits reported
– Better decision‑making from consolidated financial and time data
– Easier fee proposals and project phasing
– More reliable invoicing and forecasting
– Shared visibility across teams (not just admins)

Recurring pain points
Our internal data shows consistent friction in a few areas:

1) Time tracking & ergonomics
– Time entry is seen as slow, “too many clicks,” and very granular (daily vs weekly).
– Validation of hours feels heavy and hard to correct after submission.
– People want:
– Faster bulk entry (by week / by project)
– Clearer status (submitted/validated)
– Calendar-style planning with colors, deadlines, and notes

2) Customization & flexibility
– Limited personalization for:
– Complex fee structures (public vs private contracts)
– Subcontractor invoicing
– Different contract types / employment statuses
– Some clients see OOTI as part of their brand identity and want more layout and template control (proposals, contracts, invoices).

3) Integrations & ecosystem
– Frequent asks for:
– Calendar sync (Google, iCal)
– Accounting tools (e.g., QuickBooks)
– Better import/export for Word/Excel formats
– Goal: make OOTI the single “source of truth” without data re‑entry.

4) Cost structure
– Per‑user pricing is perceived as high, especially for read‑only or occasional users.

5) Learning curve
– Initial setup and advanced features (planning, billing types) take time to master.
– Many clients explicitly ask for more training and step‑by‑step tutorials.

From a Spendbase discount perspective
– The product delivers high value once fully adopted, but ROI depends on:
– How many users truly need full licenses
– How much the firm relies on advanced modules
– Whether current manual/Excel processes are deeply entrenched

In practice, our clients get the best deal by:
– Right‑sizing license tiers by role
– Challenging per‑user pricing for view‑only accounts
– Timing upgrades around key product improvements (time tracking, integrations) to ensure the additional spend turns into real operational savings.