Number of Seats/Users: OPRA offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows OPRA that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from OPRA. OPRA reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: OPRA offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from OPRA. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: OPRA often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that OPRA is seen very positively by Spendbase clients, especially in hospitality and infrastructure services, with only a few cost-related concerns coming up.

Overall sentiment
– Average rating trends close to the top of the scale
– Most comments are strongly positive, with only minor points deducted for pricing

Key strengths our clients highlight
1) Ease of use
– “Easy to navigate” comes up again and again
– Very short learning curve: clients say it’s simple to teach new staff
– Works well for both beginners and experienced users

2) Training & onboarding
– Clients report that training new hotel staff on OPRA is “super simple”
– This reduces onboarding time and internal training costs
– Teams can adopt the system quickly, which lowers switching friction from older tools

3) Operational impact for hotels
– Clients in hotels say OPRA “makes your life easier” for:
– Organizing work orders and jobs
– Coordinating employees and infrastructure services
– Strong fit for day-to-day, front-line operations rather than just back-office use

4) Reporting capabilities
– Positive mentions around “easy price reporting”
– This suggests decent out‑of‑the‑box reporting without heavy configuration

Main friction points
Our internal data shows only one consistent downside:
– Perception that “the fee is too high” and should be lower
– No serious complaints about features, stability, or usability

What this means from a Spendbase discount perspective
– OPRA delivers strong operational value and very high satisfaction
– The primary lever for savings is commercial, not technical:
– Renegotiating license fees and tiers
– Aligning pricing with actual usage and user count
– Exploring contract terms that reflect the high adoption and low churn risk

In short, Spendbase clients like OPRA a lot; they mainly want a better deal on the price, not a different product.