Number of Seats/Users: PossibleWorks offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows PossibleWorks that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from PossibleWorks. PossibleWorks reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: PossibleWorks offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from PossibleWorks. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: PossibleWorks often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase, our internal data shows that PossibleWorks delivers strong value, especially for organizations focused on performance, OKRs, and rewards programs, but there are a few clear areas you can use as leverage in pricing and contract terms.

What Spendbase clients like most
Our internal data highlights several consistent positives:

• Ease of use & fast adoption
• Simple interface for both admins and employees
• Teams are able to set up OKRs and go live very quickly

• Frontline and desk-based users adapt without heavy training

• High flexibility & customization

• Workflows, recognition schemes, and award structures can be tailored deeply
• Fits different industries and complex org structures

• Gamification features help drive engagement and culture of appreciation

• Service & partnership quality

• Very responsive support and customer success teams
• Willingness to customize and iterate post‑launch

• Regular product improvements and feature rollouts

• Comprehensive R&R capabilities

• Social recognition, performance clubs, spot awards
• Wide rewards catalog and strong redemption experience

Where Spendbase clients see friction
Our internal data also reveals recurring pain points:

• Analytics & insights
• Dashboards and insights are seen as “good, but could be better”

• Some teams want richer reports and easier-to-use feedback modules

• Configuration & upgrades

• Product changes and upgrades can feel slow at times

• Need for more ready-made templates (e.g., OKRs, common workflows)

• Scalability & performance

• Platform can struggle under heavy concurrent usage during campaigns

• Requests for improved capacity and performance guarantees

• Admin efficiency

• Lack of bulk actions (e.g., multi-approve nominations)
• Desire for more alerting (e.g., threshold-based recognition alerts)
• Requests to refine login models (email vs employee ID)

How to use this in negotiations
Based on our internal benchmarks, clients typically trade these friction points for:

• Additional discounts or extended promotional pricing
• Commitments on roadmap items and SLAs for performance and upgrades
• Extra implementation/consulting hours and admin training
• Complimentary access to advanced analytics or templates once released

Overall, our internal data shows that PossibleWorks is a strong, flexible platform with very high satisfaction, but there is clear room to negotiate on price and terms around analytics, performance, and admin efficiency.