Number of Seats/Users: Procedo offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Procedo that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Procedo. Procedo reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Procedo offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Procedo. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Procedo often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that Procedo is generally very well received by our clients, especially for day‑to‑day operational use in Brazil.

Overall sentiment
– Most Spendbase clients rate Procedo 4–5 stars.
– It’s seen as a “daily tool” that reliably supports finance, sales, projects, and HR.

Key strengths our clients highlight
– Ease of use and interface
– Intuitive, clean layout
– Logical flows once the team learns the basics
– All‑in‑one hub
– Centralizes CRM, project hours, expense reports, billing and financial updates
– Reduces dependency on separate spreadsheets
– Flexibility
– “Moldable” to different business processes
– Good parametrization and approval “alçadas”
– Operational benefits
– Strong for:
– Tracking hours and project costs
– Sales follow‑up and CRM
– Reimbursement workflows
– Perceived as secure and stable
– Support and reliability
– Fast, helpful support mentioned repeatedly
– Trusted for handling sensitive financial data

Main friction points our clients run into
– Reporting & analytics gaps
– Limited or missing:
– Sales funnel views and filters
– Time‑entry reports for collaborators
– Easy Excel exports of hours
– Usability in specific flows
– Expense input for reimbursements can be confusing
– Some actions are too “locked” after creation (attachments, records hard to edit)
– Search by client/order code not always effective
– Complexity for new users
– Certain processes feel overly hierarchical or rigid
– System asks for many fields, which slows simple routines
– Platform coverage
– 100% web‑based; lack of a dedicated mobile app is felt by on‑the‑go teams
– Feature evolution
– New functionalities may take time to arrive
– Some very specific business needs are not covered out of the box

How we interpret this for cost/value discussions
– Procedo delivers strong value in core operations (CRM, time tracking, billing), which justifies solid pricing.
– At the same time, gaps in mobile, reporting flexibility, and editability are real leverage points when negotiating discounts or additional services for our Spendbase clients.