Number of Seats/Users: Quantum offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Quantum that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Quantum. Quantum reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Quantum offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Quantum. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Quantum often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that Quantum is generally seen as a strong operational tool, with a few consistent friction points that are important for cost and contract discussions.

Overall sentiment and impact
Most Spendbase clients rate Quantum positively, especially for:

• Going paperless and “green” while improving control
• Better visibility into work in progress and completed jobs
• Real savings in time, rework, and defect investigation

Clients often describe it as a meaningful step up from previous tools in terms of traceability and detail.

Key strengths our clients highlight

• Paperless production & visibility
• Easy upload of PDFs and instructions
• Strong audit trail: every action by every user is tracked
• Ease of use
• Interface is “very visual” and easy to learn once set up
• Simple access and modification of information across the shop floor
• Flexibility & customization
• Custom screens for different areas and roles
• Good support for tailoring workflows to specific production needs
• Quality & defect tracking
• Helps identify trends, recurring problems, and saves hours on root-cause work

Consistent pain points

Our internal data shows recurring themes where clients lose time or need workarounds:

• Drawings and screen layout
• Degraded drawing resolution in the system vs. the original file
• Display area for drawings/process sheets is sometimes too small; full-screen views are desired
• Reporting and analytics
• Very powerful data capture, but difficult to extract without programming skills
• Need for easier defect summary reports by part number and time period
• Desire to see and print defect reports directly
• Hardware & UX
• Performance and usability gaps on tablets vs. desktop
• Some confusing or poorly translated pop-up messages

What this means for your Quantum deal

When helping clients negotiate, we typically recommend:

• Bundling a set number of custom reports into the subscription or implementation fee
• Asking for training on report-building and data exports, not just basic use
• Getting written guidance or validation on hardware specs (especially tablets)
• Securing commitments on UI improvements (full-screen views, translations) as part of the roadmap, ideally tied to support terms or discounts

Addressing these areas up front can reduce hidden costs later and strengthen your leverage on pricing and support.