Number of Seats/Users: RelayThat offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows RelayThat that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from RelayThat. RelayThat reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: RelayThat offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from RelayThat. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: RelayThat often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that RelayThat scores very well with marketing teams and solo founders who need fast, on‑brand visuals without hiring a designer.

What Spendbase clients like most

• Huge time savings
• Many clients say RelayThat cuts design time by ~80–90%.

• One setup of colors, fonts, logos, and headlines automatically generates dozens of variations.

• Consistent branding across channels

• Brand workspaces and brand kits are highly valued.
• One design can be turned into:
  • Facebook, Instagram, LinkedIn posts
  • Ads, blog headers, podcast covers, YouTube thumbnails

• One‑click resizing and pre-set sizes remove guesswork.

• Good fit for non‑designers

• Clients without design skills feel they get “designer-level” results.

• Smart templates and auto-layouts are praised as a “virtual designer.”

• Asset and template variety

• Built‑in image library and many layout options.
• Especially useful for agencies handling multiple brands.

Main pain points and gaps

Our internal feedback highlights a consistent set of drawbacks:

• Limited customization
• Can’t always:
  • Add extra text or images beyond placeholders
  • Edit or remove certain color blocks
  • Freely resize fonts or scale images
  • Start from a blank canvas
• Template and product evolution
• Some Spendbase clients feel:
  • Templates look a bit outdated
  • New layouts/features arrive slowly
• Workflow & UX issues
• Managing and reusing past designs is clunky.
• No version history or easy way to move designs between projects.
• Occasional loading issues and UI confusion.
• Sizing and feature gaps
• Some social sizes slightly off (e.g., 1200×1200 vs 1080×1080).
• Missing:
  • Direct integrations with social/scheduling tools
  • Emojis, more photos, more themes
  • Stronger onboarding and beginner tutorials
• Pricing perception
• A few clients see it as pricier compared with tools like Canva, so ROI depends on how much the time savings are worth to the team.

Where Spendbase typically sees best value

RelayThat tends to be most cost‑effective for:

• Agencies managing multiple brands and formats
• Solo creators who batch-create social graphics
• Teams that care more about speed and consistency than pixel-perfect custom design

In negotiations and optimization, we usually focus on aligning license volume and plan tier with how many brands and workspaces a team actually uses, to avoid overpaying for capacity that sits idle.