Number of Seats/Users: SalesNOW offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows SalesNOW that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from SalesNOW. SalesNOW reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: SalesNOW offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from SalesNOW. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: SalesNOW often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase, our internal data shows that SalesNOW consistently stands out for a few key reasons, making it a solid choice for many of our clients. We’ve gathered specific insights that highlight the product’s advantages and some areas for improvement, which we’re excited to share with you.

Top strengths our Spendbase clients highlighted:

– Exceptional Customer Service
Nearly every client notes SalesNOW’s support team is fast, friendly, and responsive. Many mention that their account manager goes above and beyond—from tailored onboarding to solving technical challenges quickly.

– Ease of Use
Sales teams of all tech skill levels find the platform simple to navigate and intuitive, helping even less tech-savvy users get started with minimal fuss.

– Customization & Flexibility
Spendbase clients particularly value the ability to customize fields, reports, and processes to fit their business workflow. Quick administrative changes, adding custom fields, and tailored user access are mentioned as real productivity boosters.

– Value for Cost
Compared to similar tools, SalesNOW is described as affordable and delivering strong ROI, especially for small and midsize businesses. Clients appreciate that many features are included at no extra cost and setup fees are minimal or absent.

– Mobile Functionality
Sales teams working remotely or across multiple locations highlight the robust mobile app, making it easy to update or access data on the go.

Some areas clients wish to see improved:

– Integrations
Several clients mention missing integration options, such as Zapier or links with popular email and calendar platforms (MS Outlook, AMS360). Some note the need for deeper native integrations with other business tools.

– Advanced Features
There is some feedback wishing for features like better graphical reporting, business card scanning, and smoother transitions between mobile and desktop platforms.

– Learning Curve for Customization
While customizability is praised, the setup and ongoing tweaks may feel a bit daunting for some—though the support team is always available to assist.

What Spendbase clients most frequently benefit from:

– Fast and easy reporting
– Real-time collaboration between distributed sales reps and managers
– Affordable, all-in-one CRM feature set
– Reliable customer support at no additional charge

In summary, Spendbase clients consistently rate SalesNOW highly for its user-friendly design, outstanding customer support, and customization at a fair price point. If collaboration, mobility, and responsive service matter to your team, and you want best value for your spend, SalesNOW is definitely worth considering.