Number of Seats/Users: Secondary offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Secondary that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Secondary. Secondary reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Secondary offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Secondary. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Secondary often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that Secondary is strongly appreciated by our Spendbase clients across several key areas of usage and value.

1. Product strengths our clients highlight

• Data integration & unification
• Clients like that Secondary connects easily to databases, spreadsheets, and internal files.
• The unified graph view of workflows is seen as a big plus for understanding how data and AI agents interact.

• Many note that Dream makes it simpler to turn fragmented data into practical, agent-driven decisions.

• Workflow automation & long‑running tasks

• Clients value support for background jobs and long-running workflows, especially for complex enterprise processes.
• Automation of repetitive tasks (data syncing, reporting, approvals) is mentioned as a key driver of time savings.

• The ability to customize user interfaces on top of these workflows is often described as “flexible but still manageable.”

• Security and compliance posture

• SSO, RBAC, audit logs, and encryption are repeatedly praised as “must‑have” features for sensitive environments.

• Our internal data shows that clients in finance, healthcare, and regulated industries feel more confident adopting AI with these controls in place.

• AI capabilities and breadth

• Access to multiple AI models for chat, data analysis, and even video generation stands out as a differentiator.
• Spendbase clients note that non‑technical teams can still launch useful AI-driven tools with reasonable setup effort.

2. Business impact themes we see

• Cost and efficiency
• Clients report reduced spend on scattered AI tools by consolidating on Secondary.

• Time saved on data prep and manual workflow handling is a common efficiency gain.

• Adoption and usability

• Positive comments focus on clear visualization of workflows and straightforward interfaces.

• Some clients mention an initial learning curve, but say it pays off once core workflows are modeled.

• Scalability across teams

• Our internal data shows that Secondary scales well from small pilot projects to cross‑department deployments.
• Being able to plug in existing data sources without re‑platforming is a recurring benefit.

3. Typical areas for improvement noted

• More built‑in templates for common enterprise workflows.
• Even deeper out‑of‑the‑box analytics on agent performance and ROI.
• Continued refinement of documentation for faster onboarding.

Overall, Spendbase clients see Secondary as a solid enterprise AI backbone that blends strong security, flexible data integration, and practical workflow automation, with clear potential for further polish in templates and onboarding.