Number of Seats/Users: SmartTouch POS offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows SmartTouch POS that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from SmartTouch POS. SmartTouch POS reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: SmartTouch POS offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from SmartTouch POS. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: SmartTouch POS often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that SmartTouch POS is especially popular with cafes, small restaurants, and street‑food businesses that want a simple tablet-based system without heavy setup or training.

From what Spendbase clients share with us, the strongest positives cluster around:

• Ease of use
• Simple, self-explanatory interface
• Menu items logically grouped (meats, seafood, sandwiches, etc.)
• Staff can usually place orders in under a minute after a short learning period

• Minimal training costs for new hires

• Speed of service

• Faster order entry compared with older POS systems
• Quicker table turnover and less time “searching the screen”

• Waiter/table mode makes managing multiple tables smoother

• Operational control

• Web admin panel is appreciated for:
  • Inventory tracking
  • User and permission management
  • Consolidated sales and performance reports
• Better visibility into what’s selling and where margins are

At the same time, Spendbase clients consistently point out a few friction points:

• Catalog & menu maintenance
• New or uncommon drinks often need to be typed in manually
• Keeping the database of items updated can be a bit tedious for fast-changing menus
• Configuration time
• Initial setup of categories, modifiers, and recipes can take some effort
• Smaller teams sometimes postpone fine-tuning, which limits the benefits of reporting

From a cost-optimization angle, our internal data shows that:

• Many businesses initially overestimate how many terminals or user licenses they need.
• The most efficient setups typically:
• Run SmartTouch POS on a small fleet of shared tablets
• Keep a tight, well-structured product list to speed up orders
• Actively use web reports to adjust staffing and menu pricing

Overall, Spendbase clients see SmartTouch POS as:

• A fast, lightweight way to replace traditional cash registers
• Strong on usability and daily operations
• Still evolving in how easily it handles expanding or frequently changing drink and menu lists