Number of Seats/Users: T.M.A.S. offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows T.M.A.S. that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from T.M.A.S.. T.M.A.S. reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: T.M.A.S. offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from T.M.A.S.. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: T.M.A.S. often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase, our internal data shows that the T.M.A.S. people counting and analytics platform stands out among our clients for its strong combination of accuracy, reporting capability, and responsive support. Here’s a quick rundown of what Spendbase clients value most about T.M.A.S., along with a heads-up about a few areas for improvement.

Key benefits our clients experience:

– Easy Setup: Clients from libraries, retail, and hospitality sectors consistently appreciate how setup is straightforward. Even for those with limited tech experience, getting started doesn’t pose a significant hurdle.
– Valuable, Actionable Reports: Clients often mention how reporting tools help with staffing decisions, program planning, and performance tracking. Reports are described as easy to generate, visually clear, and comprehensive.
– Real-Time Data: Access to live occupancy and historical data is a big win for operational planning. Clients feel confident making data-driven decisions based on reliable, accurate counts.
– Support and Training: One-on-one and ongoing training sessions help maximize platform value. Clients highlight helpful, patient support reps who make onboarding and troubleshooting much smoother.
– Flexibility: T.M.A.S. caters to different business models, handling everything from single-location tracking to enterprise-scale reporting.

Features most often called out:

– Real-time occupancy monitoring
– Data export tools
– Year-over-year and business hour filtering
– Editable data and daily reminders
– Mobile access and simple UI

Challenges our clients have flagged:

– Learning Curve: Some clients feel initial orientation is necessary before they become comfortable with advanced reporting features. Luckily, training usually resolves this quickly.
– Integration Gaps: Lack of seamless integration with some POS systems and the occasional API hiccup are still works-in-progress for many.
– Hardware Quirks: Input around Wi-Fi setup, battery swapping, and counting limitations for shorter visitors (like kids) suggest there’s room for more convenient hardware options.
– Instructions: More detailed setup and reporting guides could save time, as support is sometimes needed to clarify best usage.

Things clients would like to see improved:

– Easier flipping between reports and locations
– More granular data refresh rates (e.g., 1- or 5-minute intervals)
– Weather data integration
– Enhanced options for counting people under certain heights
– Self-installation or easier install solutions

Overall, our Spendbase clients consistently point to time saved, improved business intelligence, and responsive support as reasons T.M.A.S. is a smart investment. On the discount front, those seeking value should look for bundled onboarding or service packages to maximize ROI.