Number of Seats/Users: True3D offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows True3D that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from True3D. True3D reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: True3D offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from True3D. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: True3D often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase, our internal data shows that True3D by Matterport is making a strong impact across real estate, construction, hospitality, and photography. Most Spendbase clients love the platform’s ability to create immersive 3D tours, especially the popular “dollhouse” view and easy measurement features. This has been a big game changer for showcasing properties and speeding up lease cycles. The tours are also seen as intuitive and easy for both home buyers and professionals to use, which shortens days on market and helps justify costs more clearly to stakeholders.

Here are some of the key benefits our clients mention most:

– The interactive 3D tours and the “dollhouse” feature bring a memorable wow factor, making showings much more engaging than standard photos.
– Accurate floor plans and easy-to-use scan measurements save time and help close deals faster, especially in remote or pandemic-time scenarios.
– The platform’s interface is intuitive—training teams doesn’t take long, and sharing scans is hassle-free.
– When used with Matterport’s own cameras, the image quality is among the best available for 3D-360 scans.

However, Spendbase clients also raise some recurring challenges:

– The scan process can be slow—capturing a property takes time, and stitching images together isn’t always seamless.
– Many mention that customer support is difficult to reach or slow to provide solutions, with some expressing frustration about unhelpful or delayed responses.
– Hosting costs are considered high, and policy changes from Matterport have made budgeting unpredictable for some.
– Clients in the photography sector feel limited when it comes to editing images or choosing their own cameras. The platform pushes tight integration with proprietary hardware, sometimes making it harder to use alternative equipment to full satisfaction.
– Stitching issues and image quality, especially with non-Matterport cameras, can cause delays and rework, impacting overall project timelines.
– The ability to take single snapshots, better handle sun flares, and more flexibility with manual camera settings are often requested improvements.

In summary, Spendbase clients find True3D to offer strong, industry-leading features that give an edge in property marketing and visualization. For teams looking to improve workflow, it pays off—just be ready for higher costs and pack some patience for the support experience. If you’re considering True3D, checking current hosting policies and hardware compatibility can help ensure the solution fits your needs and budget. At Spendbase, we always recommend evaluating ongoing costs to maximize your tech investment.