Number of Seats/Users: Under offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Under that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Under. Under reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Under offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Under. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Under often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that Under is performing extremely well across our client base, with satisfaction scores sitting at the very top end of the scale and no major red flags.

Overall trends
– Near-perfect ratings across all accounts we track
– Strong adoption in financial services and adjacent areas like healthcare onboarding
– Clear perception that it’s a “step up” from basic e-signature tools

What Spendbase clients like most
– Time savings and efficiency
– Cuts admin work for sales and account teams
– Faster onboarding and payments account opening
– Less back-and-forth thanks to built-in e-signature
– Form builder & PDF mapping
– Drag-and-drop, modern UI
– Easy to embed into existing journeys
– Direct mapping to PDFs and multi-step forms
– Reduces repetitive data entry and increases completion rates
– Compliance & underwriting in one place
– KYC, KYB, bank validations (including Plaid), and credit checks bundled
– Smooth path from application to approval without switching tools
– Support & onboarding
– Fast, knowledgeable responses
– Hands-on, “teamwork” attitude during setup
– Helpful self-service documentation

Where clients hit friction
– Initial setup effort
– First templates and PDF mappings take longer than expected
– Learning curve around how online forms, PDF mapping, and conditional logic work together
– Operational hiccups
– Occasional issues with end-client links not working
– Mapping many PDFs is more “work” than “wizard”

From a Spendbase savings and discount lens
– Clients highlight Under as cost-effective versus legacy tools like DocuSign when you factor in:
– Fewer disconnected tools (forms, PDFs, e-sign, KYC all in one)
– Higher completion rates and faster time-to-revenue
– Reduced manual compliance steps
– The main “cost” is upfront configuration time; once templates and PDFs are mapped, the platform tends to run very smoothly with high satisfaction.

Net-net, our internal data points to Under being a high-value choice for teams willing to invest a bit more effort in setup in exchange for strong long-term efficiency and better onboarding economics.