Number of Seats/Users: Vicinity offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Vicinity that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Vicinity. Vicinity reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Vicinity offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Vicinity. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Vicinity often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that Vicinity is a strong fit for formula-based manufacturers, especially in brewing, chemicals, and food production.

From what our Spendbase clients share, a few themes stand out:

1. Operational impact

• Easier production scheduling
• Better visibility into upcoming production needs
• Strong inventory allocation and management
• Improved planning accuracy when forecasts change

Clients mention that Vicinity helps them understand exactly when materials are needed and how orders impact capacity. This translates into fewer stock issues and smoother production runs.

2. Flexibility and scalability

• Handles limitless recipes and complex formulations
• Scales well from small breweries to larger operations
• Works particularly well for “standard” brews and typical formula workflows

Our internal data shows that Vicinity is especially appreciated in environments where recipes change often or product lines expand quickly.

3. Reporting and customization

• Personalized, tailored reports are a key value driver
• Custom reporting helps fix planning and inventory visibility issues
• Adjustments like virtual inventory site changes can be supported with tailored reports

Spendbase clients highlight that Vicinity’s team is willing to go the extra mile to adapt reports to unique business needs, which reduces planning errors and improves decision-making.

4. Support experience

• Customer support is frequently described as exceptional
• The vendor is seen as responsive and willing to “go the extra mile”
• Support is critical during start-up and when dealing with more complex processes

Our internal data shows that strong support significantly reduces the friction of adopting Vicinity, especially in the first months.

5. Challenges and trade-offs

• Onboarding can be intensive and demanding for production crews
• Some users still want more functionality for complex brewing actions
• Initial learning curve can be noticeable, but benefits grow over time

Summary for discount decisions

From a Spendbase perspective, Vicinity delivers solid value in:

• Production scheduling and planning
• Inventory control and cost reduction
• Quality assurance across formula-based products

When negotiating pricing or discounts, it’s worth emphasizing the long-term operational gains and strong support, while recognizing that onboarding effort and advanced brewing features are areas where added value or concessions may be most appreciated.